Medical Administration / Reception – Part Time Moonee Ponds
Medical Receptionist / Patient Services Officer Part-Time
Location: Moonee PondsHours: Approximately 21 hours per week (Tuesday, Wednesday and Thursday preferred)
If you are committed to delivering exceptional patient care and are looking for a versatile part-time role with work-life balance, we would love to hear from you.
We are seeking a friendly, reliable and professional Medical Receptionist to join our Patient Services Team.
This role is primarily focused on front reception, patient enquiries, appointment bookings and consultation billing.
It is best suited to someone who enjoys patient interaction and administration in a busy specialist medical practice.
Please note: This is a reception and patient services role.
It is not a senior administration or practice management position.
Key Responsibilities
Answering a high volume of incoming patient telephone enquiriesBooking, rescheduling and confirming patient appointmentsGreeting patients and providing exceptional customer serviceManaging specialist clinic schedulesProcessing patient registrations and maintaining accurate recordsBilling and receipting patient consultations following appointmentsProcessing patient accounts, estimates and paymentsResponding to patient and referrer emailsFollowing up outstanding results and documentationScanning,



filing, faxing and general administrative dutiesProviding administrative support to the wider team as required
About You
Previous experience working in a medical reception or medical administration role is essentialMinimum 2 years' experience in a medical practice preferredExcellent telephone manner and customer service skillsStrong communication and interpersonal skillsAbility to multitask and remain organised in a busy environmentAbility to work both independently and as part of a teamHigh attention to detail and accuracyUnderstanding of privacy, confidentiality and professional conduct in a healthcare settingProficient in Outlook, Microsoft Word, Microsoft Teams and basic Excel
Desirable Skills
Experience working in a specialist medical practiceKnowledge of specialist medical terminologyExperience with medical billing and patient accounts
What We Offer
Supportive and friendly team environmentFlexible part-time/casual hoursWork-life balanceOpportunity to work in a well-established specialist medical practiceConvenient Moonee Ponds location
Eligibility
Applicants must have unrestricted Australian working rights.
Unfortunately, sponsorship, student visas and temporary graduate visas cannot be considered for this position.
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📌 Medical Administration / Reception – Part Time Moonee Ponds (Melbourne)
🏢 seek.com.au
📍 Melbourne