Our client is a leading Australian energy provider supplying essential gas products and services to residential, commercial and industrial customers nationwide.
$37 per hourMonday to Friday 8:30am-5:00pm - no weekends!
Ongoing opportunitySupportive team environmentLong-term career opportunitiesAbout the role:Answer inbound calls and respond to customer enquiriesManage requests received via email and online platformsProcess customer bookings, orders and service requestsProvide accurate information about products and servicesResolve customer concerns and elevate complex matters when requiredMaintain accurate customer records and update internal systemsComplete general administration and data entryAbout you:Previous customer service, administration, reception or call centre experienceStrong verbal and written communication skillsExcellent attention to detail and accuracyConfident using Microsoft Office and customer management systemsAble to multitask effectively in a rapid-paced environmentStrong problem‐solving and conflict‐resolution skillsProfessional, positive and customer‐focused attitudeWilling and able to complete a pre‐employment medical, drug and alcohol screening, and police check
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📌 Customer Service Officer (Ballina)
🏢 BLU by Adcorp
📍 Ballina