Our business is a well established, family owned building company experiencing fantastic growth.
We commenced our first business with G.J. Gardner Homes in **** and have grown to build homes across the Shoalhaven, Wollongong, Wilton-Appin and Southern Highlands.
With a strong focus on build quality and customer service, and a brand backing established for over 35 years, we are looking for an amazing Office Administrator to join our team on a full time basis.About the Role:This is a varied and hands on role in a busy, rapid paced office where no two days are the same.
As our Office Administrator you will take ownership of the day to day presentation and organisation of the office, while also managing our customer experience following the completion and handover of their new home.You will be the first point of contact for our Shoalhaven Office, playing an important role in ensuring the office runs smoothly, is well presented and that our customers receive outstanding service.Your responsibilities will include:Providing reception and administration support to our Shoalhaven OfficeWelcoming clients and visitors and providing a professional first impressionEnsuring common areas, meeting rooms and office spaces are clean, organised, well stocked and ready for useManaging meeting rooms, including bookings, set up and presentationMonitoring and maintaining office supplies and stock levelsCoordinating general office requirements and ensuring everything is organised and readily availableRunning errands as requiredLiaising with the construction team at handover to accurately record any items in need of rectificationCommunicating with customers ahead of their statutory warranty periods,



logging and tracking defects in our system until closed outLiaising with our construction team and assisting with the planning and coordination of works and leading the closeout process to ensure all matters have been addressedMaintaining accurate records within our software, coordinating with owners and our construction team to ensure timely and complete resolutionsEnsuring our customers are communicated with regularly, updated on progress and have all correspondence recordedAbout You:To be considered for this exciting opportunity, you will be someone who enjoys being busy, takes pride in their work and can confidently juggle multiple priorities in a fast paced office environment.You will demonstrate:Experience in a busy office environmentExperience in customer service, administration or support rolesExcellent organisational skills with the ability to prioritise tasks and manage multiple responsibilitiesA proactive, hands on approach and the ability to take ownership of your roleStrong problem solving and communication skillsExcellent attention to detailStrong computer literacy and the ability to learn new software systemsA professional and friendly manner with a genuine commitment to customer serviceThe ability to work collaboratively as part of a fast paced teamWhy Join Us?
This is a great opportunity to join a growing, family owned business that places a strong focus on culture, teamwork and wellbeing, with the support of a driven and highly experienced senior leadership team.If you are organised, energetic, enjoy a busy environment and love being the person who keeps everything running smoothly, we would love to hear from you!
All applications will be treated in strict confidence.
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📌 Office Administrator (Nowra)
🏢 G.J. Gardner Homes
📍 Nowra