Customer Support Representative (Adelaide)

Customer Support Representative (Adelaide)

06 Oct
|
Data#3
|
Adelaide

06 Oct

Data#3

Adelaide

Join our high-performing team
Work for an Australian HRD Employer of Choice winner for 11 years in a row
Flexible working
Join one of Australia's leading IT services companies and help deliver outstanding licensing support to government and enterprise customers.
What You'll Do
Support the Licensing team by managing customer queries and administrative sales functionsRespond to inbound communications and assist with quoting, order management and issue resolutionLiaise with internal Account Managers and external partners to ensure smooth service deliveryContribute to sales productivity by identifying upsell opportunities and leveraging vendor promotionsMaintain accurate data and prepare customer transaction reportsBuild trust-based relationships with customers, vendors, and internal stakeholders
What You'll Bring
Experience in a customer service, sales support, or licensing role within the IT industryStrong communication skills and a proactive,



service-oriented mindsetAbility to negotiate and resolve issues effectivelyAttention to detail and comfort working with data and systemsA team-focused approach and ability to work in a agile environmentSome knowledge of IT licensing programs and partner tools is highly desirable
Who is Data#3?
Listed in ****, Data#3 is now an ASX200 listed company reporting gross sales of $3.4 billion in FY26.
Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.
Voted HRD's Employer of Choice for 11 years straight, Data#3's culture is built on five core values: Honesty, Excellence, Agility, Respect, and Teamwork (HEART).
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace.
We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.
#J-*****-Ljbffr

📌 Customer Support Representative (Adelaide)
🏢 Data#3
📍 Adelaide

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