Type: Full – Time (flexible working is available)

Remuneration: SCHADS Level 4

Location: Nunawading and Broadmeadows

Reports to: Partnerships Manager

Bring your sales experience into a commercially driven social enterprise where strong customer partnerships create real community impact.

Do you thrive on building trusted customer relationships, finding new opportunities and turning them into lasting commercial partnerships?

Join cape group as our Partnerships Coordinator and help grow our customer portfolio across cape solutions, with a particular focus on our plant nursery. You will combine account management and business development with genuine social impact by helping create training and employment opportunities for people with disability.

About cape

cape group is a not-for-profit registered NDIS provider supporting people with disability across Melbourne’s eastern and northern suburbs. We were formed in April 2025 through the merger of Nadrasca and Brite, bringing together more than 120 years of combined experience. Nepean Centre joined us in June 2026 and Monkami Centre joined in July 2026.

We are building an organisation with the scale, capability and ambition to change what disability services look like. Our measure of success is simple: everyone we support has their best day, every day.

cape solutions is the commercial arm of cape group. Through commercially competitive services, including our plant nursery, we provide training and employment opportunities for people with disability.

The role

As our Partnerships Coordinator, you will manage and grow a portfolio of commercial customers, develop new business opportunities and build partnerships that deliver value for both customers and cape. You will work closely with customers to understand their priorities, develop commercially sound solutions and ensure a high-quality experience from the first conversation through to delivery and ongoing account growth.

Working across our Broadmeadows and Nunawading sites, the Partnerships Coordinator will collaborate closely with the Partnerships Manager, General Managers, Operations Managers, nursery and production teams, and other internal stakeholders.



Flexible working arrangements may include flexible hours and remote working opportunities, based on business and customer needs.

What you will do

Sales and business development

- Deliver an agreed sales and business development plan aligned with cape’s strategic goals.
- Build a strong pipeline and secure new commercial opportunities.
- Identify opportunities to grow existing accounts through additional services, projects and longer-term partnerships.
- Engage with customers, prospects and industry networks to strengthen cape’s market presence.
- Prepare persuasive proposals, pricing and presentations that clearly communicate commercial value and social impact.

Account management

- Act as the Account Manager and primary relationship contact for an allocated customer portfolio.
- Build trusted relationships with key decision-makers and understand each customer’s priorities, challenges and growth plans.
- Develop and implement key account plans, regular customer reviews and retention strategies.
- Resolve issues quickly and professionally while protecting the long-term customer relationship.
- Maintain accurate CRM, pipeline and account activity data, and report on performance and opportunities.

Internal collaboration and delivery

- Work closely with operations, nursery, production, finance and leadership teams to shape and deliver customer solutions.
- Translate customer requirements into clear internal briefs, timelines and commercial expectations.
- Keep customers informed throughout delivery and coordinate timely resolution of risks or changes.
- Share customer insights and market feedback to support service improvement and business growth.

Who we are looking for

- Demonstrated experience in account management, business development or commercial sales.
- Proven success building customer relationships,



growing accounts and winning new business.
- Strong commercial judgement, including confidence with pricing, proposals and negotiation.
- Excellent communication, presentation and stakeholder management skills.
- A collaborative working style and the ability to bring internal teams together around customer outcomes.
- Experience or a strong passion for horticulture, plant nurseries, landscaping or the broader green-life industry is ideal and highly desired.
- Experience in a social enterprise, disability services or purpose-led organisation is desirable, but not essential.

What will make you successful

- You are ambitious, commercially minded and motivated by results.
- You build genuine relationships and understand how to create value for both the customer and the business.
- You are proactive, curious and comfortable opening current doors.
- You believe commercial success and community impact can, and should, work together.

Why join us?

This is an prospect to bring your sales and account management experience into a commercially driven social enterprise. Your work will directly support business growth and meaningful social impact by providing training and employment opportunities for people with disability.

- A welcoming, collaborative and purpose-led team environment.
- Attractive salary, including salary packaging available through a not-for-profit organisation.
- Training and professional development opportunities.
- The opportunity to use your skills to support commercial growth while providing training and employment opportunities for people with disability.

Employment requirements

All applicants must hold a current NDIS Worker Screening Clearance and obtain a Working with Children Check prior to employment. Relevant applicants must also provide evidence of unrestricted Australian residency and working rights.

How to apply

We are inclusive in our thinking and are open to candidates who may not meet every criterion but believe they are the right fit for the position. Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role.

📌 Sales Coordinator -Social Enterprise (Broadmeadows)
🏢 Cape Group Australia
📍 Broadmeadows