Introduction

Based in the historic arches that sit beneath the iconic Sydney Harbour Bridge, our fantastic Guest Relations team deliver exceptional interactions with our guests as they embark on an experience of a lifetime!

We have multiple part time positions available at above award rates of pay, and you could be part of the wonderful team we have that get to share this incredible experience with climbers from around the world! Guest Relations roles can cover greeting and checking in our guests, conducting climb briefings, and looking after our guests in the photographics area, our café and our gift shop, situated in our Base right beside the Bridge. This is where we create a sensational first and last impression of BridgeClimb – so a very important role!

Description

What you’ll bring…

Our team consist of people that are genuine and incredibly passionate about making sure we wow every guest, every time. If you pride yourself on how you engage and communicate with people, then a Guest Relations role could be for you! It’s also important you have:

- Strong attention to detail with the ability to follow safety and operational procedures
- Outstanding communication skills and a contagious, welcoming, positive, and skilled attitude




- Capacity to work as part of a team and the ability to work on your own (following processes and procedures)
- Proven experience and a love of providing brilliant customer service
- Availability to work during the week, including at least one weekend day
- To be available to work our busy periods; including public holidays, school holidays, and during Christmas/New Year period (December-January)
- Desirable but not essential: a valid RSA, barista experience, and front of house hospitality experience

Skills And Experiences

Next steps…

You will be invited to complete a short questionnaire and if successful, you will need to be available to attend a group interview on Wednesday 14 October 2026.

If successful in the group interview you MUST be available for 2 full days of induction and training: Wednesday 28th and Thursday 29th of October 2026. You will also undertake a pre-employment medical and a police check prior to commencement.

Applications close at midnight on Sunday 11th October 2026 – get in touch if you’d love to join us on our mission to be the most loved tourism experience in Australia, inspiring people to reach new heights. We can’t wait to hear from you!

We support a diverse workforce and encourage people of all backgrounds to apply.

📌 Guest Relations Representative (The Rocks)
🏢 Basecamp
📍 The Rocks