The UGG Shop is a premium retailer specializing in authentic Australian UGG boots and footwear. We pride ourselves on delivering exceptional customer service and providing a warm, welcoming atmosphere for every shopper. Our team is passionate about quality, comfort, and helping customers find the perfect fit for their lifestyle.
Key Responsibilities:
- Greet and engage with customers, providing friendly and personalized service.
- Assist customers in finding the right products, explaining features, and offering styling advice.
- Maintain a clean, organized, and visually appealing store environment.
- Handle cash register operations, including sales transactions and refunds.
- Stock and replenish merchandise, ensuring shelves are full and displays are attractive.
- Assist with inventory management and stock counts as needed.
- Build and maintain strong product knowledge to provide accurate information to customers.
- Meet and exceed individual and store sales targets and KPIs.
- Actively participate in store promotions and marketing activities.
- Uphold store standards by adhering to company policies and procedures.
Qualifications and Skills:
- Previous retail or customer service experience is preferred but not required.
- Strong communication and interpersonal skills.
- Positive attitude with a passion for customer service.
- Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
- Flexible availability, including weekends, evenings, and holidays.
- A team player who is motivated and eager to learn.
- Basic computer skills for point-of-sale systems.
What We Offer:
- Competitive hourly wage and sales incentives.
- Generous employee discounts on products.
- Opportunities for career growth and development within the company.
- A supportive, friendly, and team-oriented work environment.
- Comprehensive training to help you succeed in your role.
We are looking for enthusiastic and customer-focused Casual Retail Sales Assistants to join our team and provide a great shopping experience for our customers. If you enjoy working with customers and thrive in a retail environment, we would love to hear from you.
Please note that only shortlisted candidates will be contacted.
📌 Retail Sales Assistant – Southland (Cheltenham)
🏢 The Ugg Shop Australia Pty
📍 Cheltenham
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