We are looking for a friendly, bubbly, and motivated person to join our team in a front-of-house role at our busy caravan park. This role is much more than just reception. You'll have the opportunity to learn all aspects of the business, develop your skills, and take on greater responsibility as your experience grows. There is a genuine opportunity for career progression and the chance to move into more senior roles within the business.
Key responsibilities
- Welcoming guests and providing exceptional customer service
- Processing bookings, enquiries, check-ins, and check-outs
- Responding to guest requests and finding solutions to any issues that arise
- Managing phone calls, emails, and guest correspondence
- Assisting with general administration and office tasks
- Supporting stock ordering and monitoring supplies
About you
- Friendly, bubbly, and motivated
- Enjoy working with people and creating great guest experiences
- Positive attitude, willingness to learn, and motivation to succeed
- Able to work rostered weekends and school holidays
- Both experienced candidates and those recent to the industry are welcome to apply
- Previous Newbook experience an advantage but not essential, as training is provided
📌 Receptionist (Swan Hill)
🏢 Big 4 Swan Hill
📍 Swan Hill
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