Northam Dental Surgery is seeking a dedicated and friendly Receptionist and a Dental Assistant to join our team. These are permanent part time roles and are based at our practice located in Northam, Western Australia. As the first point of contact, you will be responsible for providing exceptional customer service and support to our patients throughout their journey with us. On the job training will be offered to the successful candidates.
Key responsibilities
- Greeting patients and visitors in a warm and welcoming manner
- Scheduling and managing patient appointments, ensuring efficient workflow
- Handling patient enquiries and addressing their needs in a timely and professional manner
- Providing administrative support, including data entry, file management, and billing
- Assisting the dental team with clinical tasks as required, such as sterilising equipment and preparing treatment rooms
- Maintaining a high level of infection control and compliance with practice policies and procedures
- Dental assistants will assist the dentist with all aspects of dental treatment including but not limited to: examinations, cleans, charting, x ray processing, fillings, extractions and much more
About you
- Previous experience preferred as a Receptionist or Dental Assistant,
preferably within the healthcare/dental industry
- Strong customer service and communication skills, with the ability to interact with patients of all ages
- Excellent organisational and time management skills, with the ability to multitask and work under pressure
- Proficient in using computer systems and dental practice management software
- A team player with a positive attitude and a genuine interest in the dental industry
- Relevant qualifications or certifications in dental assisting or healthcare administration would be an advantage
About us
Northam Dental Surgery is a well-established and reputable dental practice serving the local community of Northam and its surrounding areas. We are passionate about providing high-quality, personalised care, we are dedicated to helping our patients achieve and maintain optimal oral health. Our team of experienced dentists and dental professionals is committed to delivering exceptional service and creating a positive experience for everyone who visits our practice.