Account Manager — Brand Activations & National Programs

As our client portfolio grows, LEX Collective is looking for an experienced, passionate Account Manager to lead client relationships and deliver campaigns for blue-chip brands.

You’ll oversee a national Brand Ambassador program across major Australian retailers, bringing together clients, field teams and suppliers to deliver great customer experiences. This role suits someone who enjoys building relationships, takes ownership and can keep the details moving while staying focused on the bigger picture.

The opportunity

You’ll be a key connection between our clients and the teams bringing their brands to life. From translating a brief into a practical plan to reviewing campaign results, you’ll manage delivery with transparent communication, sound organisation and commercial attention.

Your responsibilities will include:

- Managing client relationships: Lead day-to-day communication, work-in-progress meetings and campaign updates, anticipating client needs and following through on commitments.

- Turning briefs into action: Develop clear plans and coordinate internal teams so everyone understands the objectives, responsibilities and deadlines.

- Overseeing national delivery: Coordinate Brand Ambassador program activity, third-party suppliers and event logistics, keeping campaigns on schedule and within budget.

- Managing campaign finances: Prepare estimates, track costs, reconcile expenditure and coordinate invoicing.

- Reporting on performance: Deliver accurate updates and post-campaign reports with useful insights and recommendations.

- Improving how we work: Identify opportunities to simplify processes, strengthen collaboration and improve campaign delivery.

What you’ll bring

- Relevant account or program management experience, ideally within events, brand activations, experiential marketing or retail marketing.





- An understanding of Brand Ambassador programs and the practical demands of delivering campaigns in the field.

- Strong communication skills and the ability to build trusted relationships with clients, colleagues and suppliers.

- Excellent organisation, attention to detail and confidence managing competing priorities.

- Commercial awareness and confidence working with budgets, estimates and reconciliations.

- Proficiency in Excel, Word, PowerPoint and Outlook.

- A proactive approach: you spot issues early, offer practical solutions and take ownership.

- A personable, empathetic and patient management style.

About LEX Collective

At LEX Collective, our people bring brands to life.

Established in 2008, we work with local and global brands across Australia, connecting them with customers through assisted selling, in-store sampling, merchandising and memorable brand experiences.

Our work happens where customers make decisions. Whether we’re introducing shoppers to a new product, helping them choose with confidence or making a brand stand out on the shelf, our teams create connections that build trust and drive sales.

Behind every campaign are dedicated brand ambassadors, field teams and the people coordinating delivery behind the scenes. They bring energy, knowledge and care to the brands they represent.

As an Account Manager, you’ll help bring those moving parts together—building client confidence, supporting our teams and turning good ideas into well-executed campaigns.

Everyone is welcome

We welcome applicants of all ages, backgrounds, cultures, abilities, including Aboriginal and Torres Strait Islander peoples. We value the different perspectives and experiences people bring to our team.

If you need an adjustment or support during recruitment, please let us know so we can help you participate fully.

Ready to join the Collective?

Apply today. We’d love to hear about your experience, what motivates you and what you could bring to LEX Collective.

📌 Account Manager (Lane Cove)
🏢 Lex Collective
📍 Lane Cove