Qantas Loyalty, a core part of the Qantas brand, seeks a Senior Manager Customer Experience – Retail to lead end-to-end delivery of complex customer, product and commercial initiatives across the lifecycle.
Based at Mascot Corporate Campus, the role drives customer satisfaction, retention and growth, develops financial models, negotiates partnerships, and builds governance to enable scalable, creative solutions for the Qantas Group.
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📌 Senior Manager, Retail Customer Experience (Fixed-Term) (Sydney)
🏢 Qantas Group
📍 Sydney
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