We currently have an opening at our Longford Branch for a Service Supervisor. The successful applicant will be responsible for overseeing all service activities whilst working closely with the team to drive productivity and technical excellence.
Key responsibilities will include;
- Maintain strong communication with internal and external stakeholders
- Oversee daily workflows to optimize labour, workshop capacity and job turnaround times
- Monitor WIP, job costing and workshop efficiency, identifying opportunities to improve productivity and service quality
- Oversee warranty processes in accordance with manufacturer policies
- Coaching, mentoring and developing all team members to grow their capabilities
- Ensure all tools, equipment and vehicles are maintained in good working order
- Promote and enforce a robust, proactive safety culture
Essential Criteria:
- Previous experience in supervisory position ideally within a workshop environment with strong leadership and technical capability
- Excellent time management with the ability to manage multiple priorities
- A continuous improvement mindset with the ability to support and drive positive change
- Strong written and verbal communication skills with an emphasis on keeping all stakeholders informed
- Proficiency in industry-specific software for administrative tasks and workshop management systems
We can offer you: - Attractive remuneration package - Company vehicle, laptop and mobile phone - Rostered day off every 4 weeks - Ongoing John Deere University training and personal development
If you think you have the expertise and experience and would like to join the team, please submit your application to the Systems & Resources Manager via Seek.
📌 Service Supervisor (Longford)
🏢 Midland Tractors
📍 Longford
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