Rewrite the Future by leading initiatives that strengthen the Central Coast visitor economy and showcase our region as a destination of choice. Bring your leadership, destination management expertise and collaborative approach to a role that creates lasting value for our community and visitors.

- Lead the delivery of Council's Destination Management Plan and visitor economy initiatives
- Guide and develop a customer-focused team, including Visitor Services staff and volunteers
- Build strong partnerships across industry, government, business and the community

About the role

As Team Leader Visitor Economy, you will lead the day-to-day work of the Visitor Services team and support the delivery of tourism marketing, industry services and destination initiatives across the Central Coast. You will oversee high-quality projects, visitor information services, accreditation activities and stakeholder partnerships while creating a supportive, productive and customer-focused team setting.

This position is required to provide quality customer service and create value for the community.

Applicant Profile

To be successful in this role, you will have:

- A degree qualification in Tourism, Marketing, Business or a related field, or demonstrated contemporary experience in a similar role supported by ongoing professional development
- Extensive experience leading a visitor economy or tourism team in a high-volume, multifaceted customer service environment
- Proven experience developing,



implementing and evaluating tourism and destination management strategies with clear objectives and outcomes
- Strong leadership capability, with demonstrated success in coaching and developing teams to deliver quality, customer-focused outcomes
- Demonstrated project and budget management experience, including delivering projects on time and within budget
- High-level stakeholder engagement, communication, negotiation and partnership development skills
- Sound knowledge of relevant industry standards, legislative requirements, principles and current trends
- The ability to assess and interpret information, provide specialist advice and develop practical recommendations

Offer Details

The commencing salary for this position is up to $104K. Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $121K on completion of assessment of skills and/ or performance plus 12% superannuation

- We have a permanent full time role available
- This role will be able to access a 9 day fortnight
- This role is located primarily at the Visitors Information Centre, The Entrance but may be required to work at the Wyong Administration Building.

Want to know more?

The contact person for this role is Bianca Gilmore, Section Manager Events Marketing and Visitor Economy. You can contact Bianca on 0455 174 ***.

This position will close for applications at midnight on Sunday, 25 October 2026.

We will not accept unsolicited resumes or applications being presented by recruitment agencies.

📌 Team Leader Visitor Economy (The Entrance)
🏢 Central Coast Council NSW
📍 The Entrance