About us

We are a busy general practice with three sites across Nowra and Bomaderry.

Working closely with the Practice Manager and Associates, you will play an important role in supporting the smooth day-to-day running of the organisation across people, administration, systems and operations.

This role will suit an experienced Office Manager, Operations Coordinator, Practice Manager, Business Manager, or someone with strong administrative and organisational experience looking to take the next step in their career.

We are looking for someone who is organised, proactive, approachable and confident working independently, with the ability to manage competing priorities, work collaboratively and identify opportunities for improvement.

We have immediate start available with the possibility to negotiate salary depending on experience and qualifications.

Essential criteria:

- Professional and approachable manner.

- Strong communication and interpersonal skills.

- Ability to work collaboratively within a busy team environment.

- Excellent organisation, initiative and attention to detail.

- Ability to manage competing priorities and meet deadlines.

- Reliability, maturity and a high level of accountability.

- Ability to learn new systems and processes quickly.

Qualifications & experience:

- Bachelor of Business, Commerce, or equivalent discipline (Preferred not required)

- Demonstrated proficiency in financial analysis and management reporting (Preferred not required)

- Comprehensive knowledge of Human Resource frameworks and employment standards

- Desirable: Experience managing business IT systems and digital infrastructure





- Diploma of Practice Management or equivalent qualification (Preferred not required)

- Substantial leadership experience in medical administration (Preferred not required)

- Demonstrated experience in a General Practice setting

Tasks & responsibilities:

- Support the Practice Manager and Associates with the day-to-day operations of the organisation.

- Coordinate administration, meetings, documentation, policies and procedures.

- Provide HR support including recruitment, onboarding, staff records, rostering, leave and timesheets.

- Coordinate staff training, education, accreditation and compliance requirements.

- Oversee office systems, facilities, IT and general operational requirements.

- Assist with financial administration, expenses, contracts, fees and business reporting.

- Support risk management, governance, insurance and regulatory requirements.

- Manage the organisation’s website, digital presence and general communications.

- Identify opportunities to improve systems, workflows and the experience of staff and patients.

- Provide general operational support and take ownership of projects as required.

Benefits:

- Join a supportive, dynamic and forward-thinking team where initiative and new ideas are encouraged.

- 5 weeks annual leave per year, providing additional opportunity to recharge and maintain a healthy work-life balance.

- A wide-ranging and rewarding role with the opportunity to make a genuine impact on the day-to-day operations of the practice.

- Work closely with the Practice Manager and Associates, with opportunities to develop your skills.

- A collaborative workplace where your experience, ideas and contribution are valued.

📌 Office & Operations Manager (Nowra)
🏢 Important Group
📍 Nowra