Job Description

Position Overview:
Join our pre-sales team of AI specialists as a Solution Architect, partnering with customers to co-create solutions and expand ServiceNow's presence in the market of Intelligent Automation and Generative AI.

Key Responsibilities:

- Drive Excellence: Foster knowledge, engagement, and interactions within the team, with customers, and in the field.
- Strategic Alignment: Align direct opportunity engagement and skills with ServiceNow's strategic and enterprise accounts.
- Problem Solving: Address business and technical problems using our suite of AI products, including considerations of key regulations, business drivers, evolving business needs, and security.
- Subject Expert Representation: Act as a speaker at marketing events such as user conferences, trade shows, and webinars.
- Collaboration: Work with the sales and marketing leadership to build sales assets that will drive the ServiceNow AI pipeline in our customer base.
- Sales Support:



Partner with the sales team to support, drive, and close AI opportunities.
- Demonstrations: Provide demonstrations of ServiceNow's AI-powered solutions, both standard and tailored to prospects and existing customers, in office and via virtual meetings.
- Proof-of-Concept: Scope and deliver proof-of-concept and value engagements with prospects.
- Industry Trends: Stay up-to-date with industry trends and advancements in AI to ensure the solutions provided are cutting-edge and competitive.
- Product Training: Conduct enablement sessions for field Solution Consultants and Account teams to enhance their understanding and use cases of ServiceNow AI products.
- Innovation: Foster a culture of innovation by encouraging new ideas and approaches to solving customer problems using AI.

📌 Senior AI Solution Architect (Sydney)
🏢 Servicenow
📍 Sydney