Golden Bakery is a family-owned bakery with a passion for creating high-quality pastries, cakes, and more. With locations in Osborne Park and Perth City, we’re known for our delicious treats, and friendly atmosphere.
We're currently hiring a full time Counter Server (FOH) to join our team at our Osborne Park location.
Position Description:
Provide friendly customer service, take orders, process sales, keep displays stocked and tidy, and work with the kitchen to ensure smooth service.
Key Responsibilities
- Serve customers and take orders.
- Use Square POS for all transactions.
- Answer product questions and suggest additional items.
- Deal with customer complaints.
- Keep displays stocked and looking appealing (including drinks fridge).
- Perform miscellaneous tasks during quiet periods (folding boxes, filling up stock etc.).
- Tell kitchen when items are running low.
- Pack catering orders.
- Keep counter and seating areas clean.
- Do daily cash counts.
- Fulfill pickup orders.
- Work with kitchen on timing for large orders.
- Look after regular customers.
- Prepare coffee (if trained).
Why you'll love this role
- Free coffee for our front of house staff
- 30% discount on lunch
- 10% discount on catering
What we're looking for:
- Experience in customer service (preferably 1 year+)
- Experience managing POS, assisting customer and comfortable working behind the counter.
- Experience making coffee (not mandatory)
📌 Counter Server (FOH) (Perth)
🏢 Golden Bakery
📍 Perth
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