The Receptionist is the first point of contact for all patients, families, suppliers, and visitors attending Sydney West Occupational Hub. This role ensures a welcoming, organised, and efficient clinic workplace. The Receptionist provides high-quality customer service, manages front-of-house operations, supports clinical staff, and performs a range of administrative duties in accordance with clinic policies and confidentiality standards.

Key Responsibilities

1. Front-of-House & Patient Interaction

- Greet and direct all patients and visitors professionally.

- Explain paperwork, consent forms, and patient rights.

- Answer incoming calls using professional telephone etiquette.

- Assist patients with enquiries and appointment confirmations.

2. Appointment & Schedule Management





- Manage clinic schedules and ensure smooth flow between staff.

- Update appointments accurately when changes occur.

3. Administrative & Operational Duties

- Perform filing, scanning, faxing, and data entry.

- Maintain and safeguard patient records.

- Prepare orientation and onboarding materials.

- Support invoicing, receipting, and payment processing.

- Maintain cleanliness and supply levels at reception

-Best Practice experience will be an added advantage

Pay: $32.00 – $36.00 per hour

Expected hours: 16.0 – 24.0 per week

Work Location: In person

📌 Medical Receptionist (Kingswood)
🏢 Sydney West Occupational Hub
📍 Kingswood