Position Description
Team Leader Governance
It’s an exciting time to join

We’re transforming the way we do business with significant investment in customer, digital and business innovation, re-
designing our infrastructure to service communities for generations to come and pursuing a circular economy so we can
not only reduce our environmental footprint but also reduce energy costs to keep customer bills affordable. We’re also
engaging communities to achieve better outcomes and supporting our incredibly talented and valued leaders and people.

Organisational Context

east Victoria across an area of 20,000 square kilometres. The service delivery area is bound by Corryong, Yarrawonga,
Benalla and Dartmouth. We operate 21 water treatment facilities and 22 wastewater treatment plants that service most
towns across the region. Over 200 full time equivalent staff are employed at our centres in Wodonga, Wangaratta, Benalla,
Yarrawonga, Corryong, Beechworth, Mount Beauty and Myrtleford.

Our operations are overseen by the Department of Energy, Environment and Climate Action (DEECA) on behalf of the
Minister for Water, and the Department of Treasury and Finance (DTF) on behalf of the Treasurer. We continue to invest in
creative and long-term capital projects which contribute to the health and well-being of current and future generations.

Our Commitment to Health and Safety

from bullying and harassment for all employees, contractors, customers and visitors. We prioritise the health, safety
(physical and psychological) and wellbeing of all staff and customers.

Transformational Leadership Competencies

- Business, strategy and negotiation acumen.
- Agility and adaptability.
- Program and change management.
- Communicator, connector, influencer, relationship builder.
- Opportunity focused, growth mindset.
- Developing, coaching and supporting others.
- Leading hybrid teams.
- Management essentials (safety first, planning, budgeting, delivery, people management,

continuous improvement, opportunity and risk management).

Our Mindsets

At
where our people are aligned with our business direction, proud of their contribution to business performance, and own a
culture that is centred on the following mindsets:

- Committed to advancing and supporting people to succeed.

- Consistent in interactions with people and in applying processes.

- Provide empathy for people and be willing to place oneself in another person’s position.

- Accountable for one’s own actions and responsibilities and playing your part for the success of the

organisation.
- Cooperative with others to work towards the Corporation’s common goals.

Position Objectives

The Team Leader Governance:

- Leads and supervises the Governance team.
- Leads and provides direction for the operation of the governance function in accordance with relevant legislation in

an effective, efficient, and innovative manner.

- Leads the operation, development and continuous improvement of

framework, systems, policies and standards.

- Leads the preparation and coordination of high-quality Board and committee materials and acts as the central

liaison between Directors, Executive Management and employees.

- Interpret and apply relevant legislation, government policy, regulatory obligations and governance standards to

- Manages / coordinates and responds to freedom of information requests and privacy breaches and enquiries,

ensuring legislative obligations are met.

- Provides leadership and support in the training and development of

principles and procedures.

Key Responsibility Areas

- Providing leadership of the governance function, ensuring compliance with relevant legislation and

regulatory obligations.
- Oversee the annual board and committee calendar and the quality, timeliness and governance integrity

of agendas, papers, minutes, resolutions and action tracking, ensuring the board fulfils its duties as set
out in the Board Charter.

- Attending board and committee meetings to accurately record and promptly circulate minutes, actions

and resolutions, as required.




- Lead the preparation and execution of Board and Committee official business engagements including

attendance at conferences, partner engagements and professional development opportunities, and any
other support required for directors.

- Developing and overseeing director inductions.
- Leading the development, implementation, and review of policies, procedures, and other guidelines

relevant to the corporate governance function of the Corporation.

- Overseeing and maintaining corporate governance registers including conflicts of interest, gifts, benefits

and hospitality and annual declarations.

- Providing support and strategic advice to the Manager Governance, Risk & Communications and other

stakeholders on governance matters, ensuring compliance with legislative requirements (e.g. Water Act
1989 and Corporations Act).

- Developing and delivering training programs and information sessions to enable staff to meet their

governance responsibilities effectively.
- Oversight of the instrument of delegation and ensuring that officers are aware of their powers and duties

through ongoing and routine training and education across the organisation.
- Oversight of the Internal Audit function including follow up of internal audit recommendations with

relevant staff.
- Oversight of

adoption of policies and procedures, to ensure organisational compliance with relevant legislation and
regulations.

- Processing requests made under the Freedom of Information Act 1982 and Privacy and Data Protection

Act 2014 within statutory timeframes.

- Assisting the Manager Governance, Risk & Communications with the management of individual legal

engagements via the Victorian Government Legal Services Panel, including government reporting.
- Administration of the online Board portal.

- Identifying and implementing improvements to Board governance and integrity processes and systems,

leveraging technology and best practice.
- Providing advice and guidance to all business units on corporate governance principles including conflicts of

interest, gifts, benefits and hospitality, freedom of information and privacy matters.
- Carrying out any other duties as directed.

Organisational Relationships

This role reports to the Manager Governance, Risk & Communications and supervises the Governance Officer. The Team
Leader Governance is a key liaison between the Corporation’s Directors, Executive Management and staff. This role liaises
with all internal stakeholders, peers in water corporations or local government, government agencies and members of the
public.

Accountability and Extent of Authority

- Accountable to the Manager Governance, Risk & Communications with a robust link to all internal business units.
- Freedom to act is set by policies and objectives and actions taken may have a significant impact upon the

Corporation.

- Responsible for the provision of a high level of internal and external customer service, assistance, support, and

training for staff in the operations of the Corporation’s Governance function.

- Accountable for the timely and efficient recording and distribution of documentation to appropriate staff within the

organisation.

- Responsible for maintaining security and confidentiality of all documentation and customer privacy.

Judgement and Decision Making

- The ability to make independent decisions on work priorities and actions undertaken in accordance with

established policies, procedures, and legislation.
- A high degree of discretion, confidentiality, and integrity.
- The demonstrated ability to analyse problems and develop solutions with creativity to enhance systems and

procedures.





- Ability to identify and develop policy options for consideration by the Manager Governance, Risk &

Communications.

- Guidance is not always available within the Corporation.

Specialist skills and knowledge

- Demonstrated knowledge of principles and practices of corporate governance.
- Demonstrated knowledge and application of the relevant legislation including the Water Act 1989, Freedom of

Information Act 1982 and the Privacy and Data Protection Act 2014.

- Demonstrated ability to undertake and coordinate activities, procedures and documentation required to achieve

good governance practices across an organisation, ideally within a regulated setting.

- Experience in minute taking in a corporate board environment.
- Excellent organisational, interpersonal and communication skills.
- Excellent written and verbal communication skills, including the ability to produce high-quality board papers for

board and executive level audiences.

- Excellent computer skills and knowledge of the Microsoft Suite of products.
- Demonstrated ability to effectively use computer software and systems including agenda and minutes management

systems, Microsoft Office suite of programs and electronic document management systems.

- Extensive experience in governance including board meeting procedures and protocols.
- Experience in procedure writing and training manuals.
- Understanding of the legal, socio-economic, and political context in which the organisation operates.

Management Skills

- Ability to provide highly valued leadership in supervising the governance team.
- Ability to achieve objectives within set timeframes and available resources, despite conflicting pressures.
- Ability to handle a variety of issues concurrently and with limited day-to-day supervision.
- Demonstrated ability to work under broad direction to meet objectives within limited timeframes and

manage several issues concurrently.

- Effective time management and the setting of priorities.
- Ability to communicate and train staff to achieve strong corporate governance practices.

Interpersonal Skills

- Ability to motivate and inspire team members by maintaining a proactive and positive approach.
- Ability to gain cooperation and assistance from others.
- Ability to appropriately handle matters of a sensitive and confidential nature.
- Commitment to the provision of customer focused services; delivered in an approachable manner by

working with teams to obtain an agreed outcome.

- Ability to communicate effectively both in writing and verbally at all levels.
- Ability to liaise with counterparts in other organisations to discuss and resolve specialist problems.

Qualifications and Experience

- Degree or diploma with relevant experience in a similar role, or alternatively lesser formal qualifications with

extensive experience in delivering an effective governance function in an organisation.
- Extensive experience in governance and board/committee functions, preferably within the Victorian public sector.
- Experience in supervising and training staff.

Requirements of Employment

Employees of

Health, Safety and Wellbeing

- Support the implementation of the HS&W; Management System, culture growth and safe work practices, through

high levels of positive role modelling.
- Inspire staff to proactively focus on their physical and mental wellbeing.
- Empower staff to identify workplace hazards (including psychological hazards) and implement the appropriate

control measures.

- Ensure all incidents regardless of the severity are reported and debriefed in accordance with NEW’s procedures.

Protecting the Environment

helping our communities build resilience and adapt to climate change. This will be demonstrated through continued
emissions reduction, climate adaptation and environmental stewardship.

Data Privacy

As a Victorian government organisation,
2014 (“PDP Act”). There are 10 Information Privacy Principles (“IPPs”) in the PDP Act that govern the way that North East
Water collects and handles the personal information of current and future employees and customers.
Privacy Statement can be found on our website.

📌 Team Leader Governance (Wodonga)
🏢 North East Water
📍 Wodonga