Do you have a passion for helping people, building robust community connections, and supporting the work of Queensland's Parliament? Are you looking for a rewarding role where no two days are the same and you can make a genuine difference in your local community?

Parliamentary Services is seeking a professional, organised and community-minded Assistant Electorate Officer to join Mrs Janelle Poole APM MP, Member for Mundingburra. This role supports the Member and Electorate Officer in delivering high-quality services to constituents, engaging with local organisations, and assisting with the daily operations of a busy electorate office.

This is a temporary opportunity until the 26th March 2027, with the possibility of extension.

Key Objectives

Provide high-quality administrative and support services to the Electorate Office.
Assist constituents and community groups by responding to enquiries and helping resolve concerns.
Support the smooth day-to-day operations of the Member's office.

Your Role

Assist with diary management, coordinating appointments, meetings and community events.
Provide administrative support including correspondence, research, data entry and record keeping.
Help prepare briefing materials, community information and maintain office systems.
Monitor local issues through community engagement, media and stakeholder networks.
Assist with travel arrangements and liaise with Parliamentary Travel services.




Respond to enquiries via phone, email and in person, providing information and support.
Maintain strong relationships with community organisations, government agencies and stakeholders.
Support community engagement activities such as events and constituent correspondence.
Provide general office support including filing, records management, supplies coordination and documentation.

What We're Looking For

Excellent communication and interpersonal skills to engage with a diverse range of stakeholders.
High levels of professionalism, discretion and sound judgement.
Strong organisational skills and the ability to manage competing priorities.
Ability to work independently and demonstrate initiative.
Strong literacy and computer skills, with the ability to quickly learn new systems.
Commitment to the Parliamentary Service values of Innovation, Learning, Integrity, Clients and People.

How to Apply

If you are community-minded, organised and passionate about supporting your local Member of Parliament, we encourage you to apply.

Submit your application via the SmartJobs website, including your resume and details of two professional referees. Applicants are encouraged to review the Applicant Information Package and Role Description available on SmartJobs.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Assistant Electorate Officer (Mundingburra) (Townsville City)
🏢 Queensland Government
📍 Townsville City