- Healthcare & Medicine
- Mental Health
- Brisbane
- Permanent / Full Time

6/10/2026

- Full-time, operationally focused rostering role supporting disability services
- Opportunities for growth and development
- Secure a senior-level rostering role with scope for growth and development

About the Role
As a Rostering Team Leader, you will be responsible for management of the Malaysian rostering team, coordinating workforce rosters, managing staffing requirements, and supporting day-to-day workforce operations. Working closely with operational teams and employees to coordinate rosters and staffing arrangements to ensure participants receive reliable, high-quality support.

With growth into the aged care sector, this role offers the opportunity to develop alongside the organisation and contribute to new workforce initiatives.

Key Responsibilities

- Coordinate and maintain employee rosters across multiple services and locations.
- Manage planned and unplanned roster changes, including leave coverage and shift replacements.
- Respond to short-notice staffing requirements and roster disruptions.
- Monitor workforce availability, qualifications, and compliance requirements.
- Maintain accurate records across rostering and workforce management systems.
- Support payroll and timesheet verification processes.
- Liaise with employees and operational teams regarding staffing needs and roster amendments.
- Assist with workforce planning initiatives and operational reporting.
- Identify and escalate workforce risks and service delivery concerns.
- Contribute to continuous improvement initiatives and rostering process enhancements.





About You
You are an organised and solutions-focused professional with strong rostering and workforce coordination experience. You can confidently manage competing priorities, communicate effectively with a wide range of stakeholders, and remain calm under pressure when responding to workforce challenges.

To be successful, you will have:

- Experience in rostering, scheduling, workforce coordination or administration.
- Excellent organisational and time management skills.
- Strong attention to detail and data accuracy.
- Well-developed problem-solving and decision-making abilities.
- Experience working with rostering systems and Microsoft Office applications.
- Strong written and verbal communication skills.
- The ability to work both independently and collaboratively.
- An understanding of, or willingness to learn, NDIS service delivery requirements and workforce practices.

About us
Supported Care is a growing NDIS provider delivering accommodation, community and disability support services across Southeast Queensland. As we continue to expand, we are investing in smarter workforce planning, innovative rostering practices and AI-driven workforce solutions to enhance participant outcomes and operational performance.

What We Offer

- Supportive and team-oriented team environment.
- Opportunity to contribute to meaningful participant outcomes.
- Ongoing learning and professional development opportunities.
- A dynamic role with variety and scope for growth.
- The chance to be part of an organisation committed to service excellence and continuous improvement.

📌 Rostering Team Leader (Brisbane)
🏢 Supported Care
📍 Brisbane