About Core Disability Support Services

Core Disability Support Services is a registered NDIS provider supporting people with disability across the Perth metropolitan area. We provide person-centred disability and community support services and are committed to quality, safety, confidentiality and NDIS compliance.

About the role

We are seeking an experienced Casual NDIS Administration and Rostering Officer to work remotely and support our growing organisation.

The successful applicant must have practical experience using ShiftCare, particularly for rostering, participant and employee records, timesheets, progress notes and compliance monitoring.

The position will initially provide approximately six hours per week, normally worked as two agreed three-hour weekday shifts. Monday and Friday are preferred. The arrangement will be reviewed after two months, with the possibility of increased hours as the organisation grows.

No weekend or public-holiday work is required.

Key responsibilities

- Create, maintain and update participant and support-worker rosters in ShiftCare
- Match workers with participants based on availability, skills, location and participant preferences
- Confirm shifts and manage cancellations, roster changes and unfilled shifts
- Check timesheets, clock-in records, kilometres and progress notes for completeness
- Maintain participant and employee profiles and records in ShiftCare
- Monitor worker screening checks, qualifications, training and document expiry dates
- Follow up missing documents, timesheets and progress notes




- Assist with participant and employee onboarding
- Maintain compliance registers, calendars and audit-ready electronic records
- Assist with service agreements, consent forms and general correspondence
- Check service-delivery records before invoicing or payroll processing
- Escalate incidents, complaints, missed shifts and compliance concerns to management
- Handle participant, employee and business information securely and confidentially

Essential requirements

- Demonstrated practical experience using ShiftCare
- Previous rostering or administration experience with an NDIS, disability, aged-care, healthcare or community-services provider
- Understanding of NDIS documentation, worker compliance and record-keeping requirements
- Excellent organisation and attention to detail
- Strong written and verbal communication skills
- Confidence using Microsoft Office, Google Workspace and cloud-based systems
- Ability to work independently and meet deadlines with limited supervision
- A private and secure home workspace with reliable internet access
- Full Australian working rights
- Availability for two three-hour weekday shifts, preferably Monday and Friday

Highly regarded





- Experience with NDIS participant and worker onboarding
- Experience preparing documentation for NDIS audits
- Experience maintaining compliance and expiry registers
- Experience checking records for payroll, invoicing or NDIS claims
- Familiarity with the NDIS Practice Standards and NDIS Code of Conduct

Employment conditions

- Casual employment
- Fully remote position
- Approximately six hours per week initially
- Two agreed three-hour weekday shifts
- No weekend or public-holiday work
- $38–$42 per hour plus superannuation, depending on experience and applicable award classification
- Position, performance and hours reviewed after two months

How to apply

Please submit your résumé and a brief cover letter addressing:

- Your experience using ShiftCare and the specific functions you have used
- Your NDIS, disability, healthcare or community-services experience
- Your rostering and compliance-administration experience
- Your availability on Mondays and Fridays
- Your location and Australian working-rights status

Shortlisted applicants may be asked to explain or demonstrate how they would complete common ShiftCare rostering and compliance tasks.

Pay: $38.00 – $42.00 per hour

Expected hours: 6.0 per week

Perks:

- Work from home

Application Question(s):

- availability for three hours Monday and three hours Friday?

Experience:

- ShiftCare administration and rostering: 1 year (Required)

Work Authorisation:

- Australia (Required)

Location:

- Perth WA (Required)

Work Location: Remote

📌 NDIS Administration and Rostering Officer (Perth)
🏢 Core Disability Support Services
📍 Perth