Act as first point of contact for Office of Fair Trading (OFT) counter, telephone, and email enquiries.
Provide accurate information and advice to clients and consumers about OFT's legislation, services, policies, procedures, forms, fees etc.
Undertake searches of OFT databases and issue official certificates and permits.
Receipt monies in accordance with relevant government legislation and associated policies and procedures.
Receive and process forms and other documentation, maintaining the integrity of respective databases.
Undertake retrievals and filing and provide general administrative assistance and other support as required.
Prepare correspondence, reports and other documentation.
Assist in the collection and retrieval of information and statistics as required
Support and assist other OFT officers in the conduct of their duties.
Maintain a general knowledge of OFT legislation, regulations, policies and procedures to ensure accurate advice is being provided and that documentation is correctly processed.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.