MAIN DUTIES/RESPONSIBILITIES: Represent Walk In Customers at our store, delivering exceptional customer service. Stay informed about our product range and servicing capabilities Collaborate with the CEO and team to assist with new product launches and maintain 4 Shopify Plus accounts. Support the Manager on all processes. Assist the Customer Service team with emails and phone interactions when necessary. Carry out training and quality control with our call centre team.SKILLS & EXPERIENCE:Experience: 3 years in a similar role. 1-2 years working with Intelogy Business Manager Systems.Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook). Excellent customer service skills in-person, via email, and phone. Strong verbal and written communication abilities. Proficiency with Intelogy Systems. A proactive, team-oriented attitude. Well-organised with robust time management skills
Job Type: Full-time
Pay: $70,000.00 – $73,150.00 per year
Work Authorisation:
- Australia (Preferred)
Work Location: In person
📌 Customer Service Manager (Revesby)
🏢 Southside Electronics
📍 Revesby
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