- $101,142 - $116,131 + 15.4% super
- Various locations in ACT, NSW, QLD, SA, TAS & VIC
- Ongoing/non-ongoing opportunities with flexible working arrangements

Lead communication work, shape decisions, manage risk and delivers meaningful outcomes for the ATO and the community.

As a Senior Communications Officer in ATO Corporate, you will lead complex, sensitive or high-risk communication strategies and provide strategic advice to senior stakeholders.

Depending on the vacancy, you may work across one or more communication disciplines, including strategic communication, media, public relations, digital communication, content publishing, social media, advertising, events and multimedia production.

You will identify communication needs, assess evidence, risks and channels options to recommend approaches that align audience needs with organisational objectives.

You will lead the development of communication strategies and approaches for complex, sensitive, high-profile or ambiguous issues. You’ll translate complex information into clear, persuasive and audience-focused strategies, messaging and products that support informed decision-making and protect the ATO’s reputation.

You will lead complex communication work and projects. This may include:

- establishing communication strategies, including objectives, priorities and delivery approaches
- coordinating activity across multiple teams or business areas
- managing complex stakeholder relationships and dependencies
- providing professional guidance and quality assurance for junior colleagues

- delivering communication products that effectively manage operational and reputational risk.

- monitoring performance and evaluating communication outcomes





- effectively managing competing priorities and deliver high-quality outcomes within tight timeframes.

You will build influential relationships with senior stakeholders and business partners. You'll constructively challenge assumptions, negotiate communication approaches and resolve issues where stakeholders have competing priorities or different perspectives.

You will anticipate issues and exercise sound professional judgement in managing complex communication matters. You'll ensure communication activities comply with relevant accessibility, digital publishing, branding, privacy, information-handling and government communication requirements.

You will use research, audience insights and performance information to evaluate communication effectiveness, advise senior stakeholders and shape improvements to communication strategies, channels and organisational practice.

You will also coach and mentor others, provide professional guidance and contribute to capability development across the communication function.

These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Albury, Brisbane CBD, Canberra, Geelong, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Sydney CBD or Upper Mount Gravatt.

We embrace the strength of diversity – through our people and the perspectives they bring.

We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the selection process.

Candidate information kit (PDF, 344KB) Opens in new window

Candidate information kit (docx, 2.74MB) Opens in current window

📌 Senior Communications Officer - APS 6 (Canberra)
🏢 Australian Taxation Office
📍 Canberra