JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:
As a Facilities Manager at JLL, you'll be at the forefront of delivering exceptional facilities management services for Commonwealth-Owned Properties within our designated Whole of Australian Government portfolio. This role places you at the heart of our client operations, where you'll develop and nurture strong working relationships with key client staff and tenant representatives while managing the full spectrum of day-to-day facilities activities. You'll work closely with the National Facilities Manager Director to deliver comprehensive services to the Entity, ensuring operational excellence across every touchpoint. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll be instrumental in bringing that vision to life through your strategic oversight of building operations, compliance management, and stakeholder engagement. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you the platform to implement industry best practices and drive continuous improvement across your designated facilities. This position requires a proactive leader who can balance the technical demands of facilities management with the interpersonal skills needed to inspire teams and exceed client expectations.

An overview of the role:
Proactively engage with client stakeholders and on-site tenants to ensure their expectations are consistently met and exceeded, building effective relationships across multiple organizational levels
Oversee all aspects of facilities management for designated properties,



ensuring full compliance with statutory regulations, Critical Environment Management (CEM) requirements, and operational standards while regularly reviewing operations to identify cost reduction opportunities
Manage the site's financial operations to meet or exceed targets and control requirements, ensuring all financial processes align with JLL's Code of Ethics and maintaining accurate property data across web-based management information systems
Champion workplace health and safety by implementing disaster recovery and business continuity plans, providing 24/7 emergency call support, and reporting near misses and incidents through appropriate channels
Oversee the JLL Operational Risk Management (ORM) program and manage all Conflicts of Interest in accordance with client-endorsed processes, providing prompt written notification and full disclosure when required

Sounds like you? This is what we are looking for:
Bachelor's degree in facilities management, building, business or equivalent qualification, OR 3–5 years of demonstrated experience in facilities management, property management, or a related field with proven leadership skills
Experience working in critical environments and facilities with strong understanding of Health, Safety & Environment (HS&E;) requirements, compliance frameworks, and vendor management processes for specialized services
Solid understanding of basic technical aspects of property operations, building systems, and maintenance requirements with the ability to obtain and maintain an AGSVA Clearance and any additional Entity-specific clearances
Proven track record of successfully delivering best practice facilities management with exceptional attention to detail, the ability to balance multiple competing priorities, and robust analytical problem-solving skills
Demonstrated people management capability with experience inspiring and leading high-performing teams, excellent communication and presentation skills, and the ability to build strong relationships with clients and stakeholders at all organizational levels — because we believe the most effective teams are built when everyone is empowered to thrive

Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work




Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices

What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ539047
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Facilities Manager (Melbourne)
🏢 Jll
📍 Melbourne