We’re looking for a Boutique Technician who shares our passion for precision and takes pride in delivering an exceptional client experience.
As the technical expert within the boutique, you’ll combine hands-on watch servicing with outstanding customer care.
- Providing exceptional, personalised client service in line with Tissot standards
- Assessing service requirements and providing first-level technical assistance
- Performing warranty and in-house repairs, including battery, bracelet and case servicing
- Completing basic mechanical and quartz movement disassembly and assembly
- Conducting quality checks on watches returned from the Service Centre
- Managing repairs, service requests, pre-authorisations and client follow-ups
- Maintaining accurate repair, CRM and service records
- Managing spare parts, stock and daily operational requirements
- Supporting boutique operations, including POS, cashiering and stocktakes
- Maintaining solid Tissot product and technical knowledge through ongoing training
What you’ll bring
You’ll combine technical precision with a genuine passion for people.
- Strong technical aptitude and exceptional attention to detail
- Excellent manual dexterity and confidence using precision tools
- A passion for watches, craftsmanship and quality
- Excellent communication and customer service skills
- Strong organisation, time management and problem-solving abilities
- A calm, confident and proactive approach
- Previous technical or precision-based experience is highly regarded
Make your mark at Tissot!
If you’re passionate about precision, craftsmanship and creating exceptional client experiences, we’d love to hear from you.
📌 Tissot Boutique Technician | Westfield Sydney (Haymarket)
🏢 The Swatch Group Australia
📍 Haymarket
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