Accommodation Officer (Sunshine Coast)

Accommodation Officer (Sunshine Coast)

07 Oct
|
Wishlist - Your Local Hospital Charity
|
Sunshine Coast

07 Oct

Wishlist - Your Local Hospital Charity

Sunshine Coast

Wishlist are recruiting for a full-time Accommodation Officer (part-time also considered)

Apply now: email your CV and cover letter to Tracey [email protected]

Are you passionate about making a real difference in the lives of patients and families?

Join the dedicated team at Wishlist and help deliver high-quality accommodation services that support those accessing vital medical care across the Sunshine Coast.

About the Role The Wishlist Accommodation Officer is an key member of our team, providing hands-on support to the Accommodation Manager and our valued volunteers. You will help ensure the smooth delivery of accommodation services across multiple sites, including:

- Wishlist Centre and Wishlist House in Birtinya
- Wishlist Reed House in Nambour

This is a rewarding opportunity to contribute to a supportive environment where empathy, professionalism and teamwork are at the heart of everything we do.

Key Responsibilities

- Support the Accommodation Manager in the daily operations of Wishlist accommodation services.
- Work collaboratively with volunteers to deliver exceptional service to guests and families.
- Assist with bookings and guest administration across sites.
- Build positive, meaningful relationships with patients, families, staff and volunteers.
- Maintain high standards of communication, organisation and customer care.
- Contribute to a welcoming, safe and well-managed environment.

About You

You will bring

- Well-developed communication,



interpersonal and customer service skills, with the ability to quickly develop meaningful relationships.
- Intermediate IT skills, including experience with booking systems (RMS), Office 365, SharePoint and volunteer management systems such as Better Impact.
- A commitment to professional development (both your own and that of volunteers).
- The ability to remain diplomatic and solution-focused, even under pressure.
- Exceptional written and verbal communication skills.
- Strong organisational and prioritisation skills, with flexibility to thrive in a fast-paced and sometimes complex environment.
- A friendly, positive, and empathetic approach when engaging with multiple stakeholders.

Mandatory Requirements

- Blue Card (to be provided within one month of commencement via Wishlist Volunteering application).
- Criminal History Check (to be completed at the officer’s expense via AFP application and provided within one month of commencement).
- Current driver’s licence.

Why Join Wishlist? At Wishlist, you will be part of a purpose-driven organisation.

You’ll work alongside a dedicated team, united by a shared goal providing comfort, care and connection when it matters most.

If you are organised, compassionate and ready to make a meaningful impact, we’d love to hear from you.

Apply now: email your CV and cover letter to Tracey [email protected]

📌 Accommodation Officer (Sunshine Coast)
🏢 Wishlist - Your Local Hospital Charity
📍 Sunshine Coast

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