This position provides effective, effective, front-facing fair trading services in a busy regional office.

- Act as first point of contact for Office of Fair Trading (OFT) counter, telephone, and email enquiries.
- Provide accurate information and advice to clients and consumers about OFT's legislation, services, policies, procedures, forms, fees etc.
- Undertake searches of OFT databases and issue official certificates and permits.
- Receipt monies in accordance with relevant government legislation and associated policies and procedures.
- Receive and process forms and other documentation, maintaining the integrity of respective databases.
- Undertake retrievals and filing and provide general administrative assistance and other support as required.
- Prepare correspondence, reports and other documentation.
- Assist in the collection and retrieval of information and statistics as required
- Support and assist other OFT officers in the conduct of their duties.
- Maintain a general knowledge of OFT legislation, regulations, policies and procedures to ensure accurate advice is being provided and that documentation is correctly processed.

Applications to remain current for 12 months.

📌 Administrative Officer (Gold Coast)
🏢 Department of Justice QLD
📍 Gold Coast