Are you an experienced insurance professional who thrives on building strong broker relationships and driving growth? At Castle Insurance, we’re looking for a Broker Development Manager to take ownership of our intermediated channel and help us continue delivering fair, customer-focused insurance solutions.

About Us

Launched in 2025 Castle Insurance is a broker exclusive brand operated by Sure Insurance. It provides Home & Contents cover for Accidental Damaged, Defined Events and Residential Landlord's. Originally underwritten by QBE, and soon to be Canopius, it has quickly grown to become a major market participant with robust growth prospects.

Supporting our broker partners to deliver for their clients is central to the brands success.

Parent company, and AFR Fast Start winner, Sure Insurance is on mission to bring the fair back to insurance. We put people at the centre of everything we do - our customers, our partners, and our team. We pride ourselves on doing what’s right, keeping things simple, and continuously improving how we operate. Sure is currently 70% owned by the Steadfast Group.

About the Role

This is a key role responsible for delivering profitable growth across our broker network. You’ll own the end-to-end broker channel - building, developing and managing relationships, while ensuring performance, quality and compliance standards are met. You’ll work closely with brokers and internal stakeholders to strengthen partnerships, improve outcomes,



and drive sustainable growth across our Home & Strata portfolios.

Key Responsibilities

- Drive broker network growth, performance and profitability
- Manage onboarding, development and ongoing engagement of brokers
- Monitor and report on broker performance against budget and KPIs
- Build strong, trusted relationships through regular contact and regional visits
- Support brokers to meet sales and quality benchmarks
- Oversee underwriting quality through audits and QA processes
- Identify opportunities to improve processes and enhance service delivery
- Manage broker commissions, credit terms and recognition programs
- Promote Castle Insurance’s brand and value proposition

About You

- WA based
- Proven experience in a broker development or similar role (5+ years)
- Strong background in Home & Contents and/or Strata insurance or similar
- Demonstrated ability to drive sales performance and growth
- Excellent communication and stakeholder management skills
- Solid understanding of underwriting principles and insurance frameworks
- Commercially minded with a proactive, self-driven approach
- Ability to build and maintain strong, collaborative relationships
- Focus on continuous improvement and delivering quality outcomes
- Tier 2 Insurance qualification (or equivalent

Why Join Us?

- Be part of a values driven organisation that genuinely puts people first
- Work in a role with real ownership and impact
- Join a collaborative, high-performing team
- Be trusted to shape and grow our broker network.

📌 Broker Development Manager (Western Australia)
🏢 Castle Insurance
📍 Western Australia