The Role Remote (South Africa) Supporting an International Company

Monday - Friday, 11:30pm/12:30am - 8:30am/9:30am SAST (Sydney Business Hours) Full-Time

R - R per month (experience-dependent)

Drive high-converting sales and build world-class client experiences for top-tier Australian events-all while working remotely from South Africa!

You will own the end-to-end sales lifecycle and client relationship journey for premium corporate functions, private celebrations, and large-scale activations. Balancing high-volume inbound lead conversion with exact event planning, you will act as the consultative link between clients and Sydney-based operations teams. This position offers long-term stability and an exciting progression pathway into remote team leadership and department management.

What You'll Do

- Consultative Lead Conversion: Conduct 10-15 minute phone briefs for high-volume inbound enquiries to build immediate rapport, capture event visions, and achieve high quote conversion rates.
- Proposal &

• Menu Engineering:

Build tailored proposals, custom menus, staffing schedules, and equipment pack-lists using specialized event management software.
- Proactive Sales Follow-up: Execute consistent, structured follow-up workflows to convert proposals into confirmed bookings while upselling add-on services and upgrades.
- Event Coordination &

• Handover:

Finalize run sheets, guest counts, and complex dietary requirements before executing flawless handovers to Sydney-based Operations and Logistics teams.
- Account Management &

• Repeat Business:

Nurture long-term corporate accounts and re-engage past clients to secure repeat event bookings.
- AI &

• Digital Workflow Adoption:

Utilize AI tools (e.g.,



Claude, ChatGPT) and automation software to streamline order processing, quoting, and daily sales administration.
- Team Sales Coaching &

• Leadership (Growth Track):

Analyze team conversion stats, coach remote team members on sales techniques, and potentially step up into a team lead or Head of Department role.

What You Bring
- Experience &

• Certifications:

3+ years of proven consultative sales or event coordination experience within catering, venues, hotels, or hospitality.
- Core Technical/Specialized Skills: Proficiency with catering/event software (e.g., CaterEase), workflow tools (e.g., ), and AI tools (ChatGPT/Claude).
- Background &

• Domain Expertise:

Strong understanding of event planning, menu structures, beverage offerings, dietary considerations, and equipment logistics.
- Technical Translation &

• Communication:

Outstanding phone and written communication skills-confident, warm, and engaging without being too pushy.
- Working Style: Highly resilient and energetic in fast-paced environments, with a strong proactive drive, an enthusiastic attitude toward AI adoption, and the capability to coach and lead others.

Remote Work Requirements
- Hardware: Reliable personal laptop or desktop capable of running all role-required software.
- Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
- Workspace: A dedicated, quiet, and professional home-office environment.
- Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

Connecting the extraordinary talent of South Africa with businesses around the world.

📌 Catering & Events Sales Manager (Remote) (Queensland)
🏢 Smart Workforce Solutions
📍 Queensland