07 Oct
|
Tempo
|
Australia
Location: Remote (Australia)
Engagement: Part-time (hours flexible)
About Tempo Co
Tempo Co was founded with a clear vision: to provide structured, managed virtual assistant and marketing support for growing Australian businesses that have outgrown doing everything themselves.
We connect our clients with skilled virtual assistants (VAs) - dedicated remote team members who work directly within a client's business, across a wide range of functions. And for clients who'd rather not run marketing in-house at all, our managed marketing service gives them access to world-class marketing professionals who take on the thinking and the doing, from strategy through to execution.
Since launching, Tempo Co has grown steadily through strong client outcomes, high retention, and a focus on combining offshore execution with Australian oversight.
With continued growth projected and demand increasing, Tempo Co is entering its next stage - building toward a future where our clients get more than reliable support, they get a strategic partner. Our managed marketing service is a deliberately growing part of that vision. This role exists to bring that vision to life: ensuring clients experience senior, relationship-led support, and strong marketing experience in every interaction with Tempo Co.
About the Role
As a Client Partnerships Manager at Tempo Co, you're central to that next stage. You'll be the senior, trusted relationship contact for clients - the person who makes sure they experience the calibre of support we've built Tempo Co to deliver. At its core, this role is about understanding what each client needs and leading the execution that gets them there - building strong relationships as the foundation for delivering real outcomes.
For clients on our managed marketing service, you'll work alongside our marketing team to solve their marketing needs - whether that's developing a strategy and overseeing its execution, or simply taking over execution of an existing plan.
For clients who've come to us looking for a VA,
you'll lead the process from the first discovery conversation, through briefing our recruitment team, to staying close through sourcing, interviews and the VA's first weeks. Many of our clients are founders hiring and managing someone for the first time, so you'll also coach them on how to get the best from their VA.
You're backed by a strong team - our recruitment team sourcing and vetting VAs, our VA Team Managers who support the daily operations of the VA workforce and client account management, and our cross-functional marketing team bringing our managed marketing services to life - so you're never carrying delivery alone. Your focus is on driving outcomes for your clients: understanding what they need, earning their trust, and leading the work that gets them results.
You'll report to our Managing Director, and join a small, senior team helping shape Tempo Co's next stage of growth.
Core Responsibilities
Client Relationship Management
- Be the senior, trusted point of contact for clients, owning the relationship end-to-end
- Drive growth by spotting opportunities to deepen the relationship and expand the engagement
- Lead discovery and planning conversations with new clients, understanding what they need and recommending the right solution
- Build trust and handle every client conversation with confidence, so clients feel well guided and well looked after
Marketing Services
- Lead discovery with managed marketing clients to understand their goals, audience and competitive landscape
- Develop strategy and recommendations with the marketing team, and pitch them confidently to clients
- Oversee content production, delivery and scheduling,
ensuring work meets the agreed strategy and brand
- Track performance and proactively share results, insights and next steps
VA Placement
- Understand each client's needs and translate them into a clear, well-scoped brief for the recruitment team
- Bring your experience hiring and assessing people to candidate vetting, including final-stage interviews where needed, to help find each client the VA talent and fit that's right for their business
About You We're looking for an experienced, commercially confident client leader who has built their career in agency, professional services or other client-service environments, brings a marketing professional's instincts, and ideally has led and developed people along the way.
You will have
- Strong client management experience, with a track record of building and growing client relationships
- A marketing background with real instinct for strategy across a range of channels (social media being a key one)
- Executive presence with business owners, and polish in building and presenting decks and reports
- The ability to work autonomously while staying aligned to Tempo Co's direction, and full Australian work rights
It's a bonus if you also have:
- Experience leading and developing people, including hiring and mentoring
- A portfolio of marketing work you can point to
- Confidence winning new clients, from discovery and scoping through to pitching
Because we help our clients find and build great teams, we value people who have done it themselves. You're calm under pressure, confident without ego, and comfortable leading outcomes without needing to own every task. You are motivated by outcomes, not activity. You value accountability. You understand that a strong client relationship is the foundation for growth - for your clients, and for Tempo Co.
This role would suit someone who wants meaningful, senior-level work on a part time basis, without giving up flexibility.
📌 Client Partnerships Manager (Australia)
🏢 Tempo
📍 Australia