This is not a "helpdesk" role! We're looking for someone in a mid-senior level who wants to own client relationships, influence outcomes, solve problems and play a meaningful role in a growing business. You'll become a trusted partner to your clients, understanding their operational challenges, commercial objectives and ticketing requirements, while helping them get the most from the nLiven ticketing platform.

The Client Services Manager will take ownership of a portfolio of nLiven users, acting as a trusted partner who understands each client's operational priorities and represent the client's needs and challenges to the greater business.

Beyond managing client outcomes, you'll support the leadership team in identifying opportunities for growth, strengthening client partnerships, improving service delivery and helping shape the future direction of the business.

TixTrack Australasia is a partnership between TixTrack Inc (US) and Michael Cassel Group to provide purpose-built SaaS ticketing for live entertainment and cultural organisations in Australia and Recent Zealand.

📌 Client Services Manager (Sydney)
🏢 TixTrack Australasia
📍 Sydney