Join a Fast-Growing, People-First Sales Enablement + Lead Development Company

Are you a confident communicator who thrives on building relationships, solving problems, and helping clients get exceptional results?

Do you want to be part of a fast-growing company working with global vendors across ANZ, Asia, the UK, and the US?

If you’re looking for a role where you can make an impact, shape how a function evolves, and grow with a business that’s scaling rapidly - Caydo wants to meet you.

About Caydo

We’re a fast-growing lead development partner, trusted by global vendors, distributors, resellers, and integrators.

We help organisations convert leads into conversations, conversations into pipeline, and pipeline into real revenue.

We’re results-driven, people-first, and proud to operate as a true extension of our clients’ teams - always in-region, never offshore.

As we continue to expand across Asia, the UK and the US, we’re building a solid foundation of exceptional talent who want to be part of something meaningful.

About The Role

This is a newly created role; ideal for someone ambitious, organised, commercially minded, and comfortable working across multiple clients and industries.

You’ll manage a portfolio of 25–50 accounts, acting as the strategic partner, relationship owner, and operational anchor point for each client.

You’ll work closely with our Lead Development, Onboarding, and Operations teams to ensure seamless delivery, clear communication, and ongoing growth across every engagement.

You’ll help shape how this function evolves as we scale, contributing to client experience, process improvements, new ideas, and strategic growth opportunities.

What You'll Be Doing

Client Onboarding & Training

- Guide new clients through structured onboarding, including audits, surveys, messaging workshops, and intel gathering.




- Translate everything you learn into clear documentation that sets the foundation for campaigns and delivery.
- Manage onboarding milestones, expectations, and communication across the first few weeks.

Client Success & Relationship Management

- Act as the primary contact for your clients, ensuring they always feel supported, updated, and prioritised.
- Run regular check-ins, manage milestone handovers, and lead 90-day reviews with confidence.
- Provide monthly reports and recommendations that drive better outcomes and stronger results.
- Identify further opportunities to expand our engagements and the level of support provided.

Campaign & Project Coordination

- Work with internal teams to coordinate outreach, reporting, deliverables, and client activity.
- Develop tailored messaging, outreach strategies, and qualification approaches for each client.
- Schedule client meetings, provide notes, and ensure all follow-ups are executed seamlessly.

Insights, Growth & Upsell Opportunities

- Analyse conversations and campaign performance to identify gaps, opportunities, and areas for growth.
- Manage renewals and upsells confidently, ensuring clients remain engaged and see ongoing value.
- Contribute to both our clients’ conversation pipelines and our internal revenue pipeline.

Process Improvement & Team Contribution

- Work with the team to refine processes, share insights, and optimise how we operate as we scale globally.




- Support ongoing development initiatives and contribute your perspective to help strengthen the function.

Who We're Looking For?

You’ll thrive here if you are:

- Experienced in Account Management, Client Success, or similar relationship-focused roles
- Confident, articulate, and comfortable leading client conversations
- Highly organised with strong attention to detail
- Able to manage 25–50 accounts without losing quality or momentum
- Curious, proactive, and solutions-driven - someone who enjoys adding value, not just managing tasks
- Open to learning quickly across different industries
- Ambitious; whether you're mid-level or an up-and-comer who’s ready to prove yourself

Preferred (not essential):

Experience in tech, cyber, SaaS, distribution, or channel ecosystems.

What You'll Get

- Hybrid work options and flexible hours
- A supportive, collaborative, people-first culture
- A fun and energetic team that doesn’t take itself too seriously
- Exposure to clients across Australia, New Zealand, Asia, the UK, and the US
- The chance to help shape a new function in a company that’s scaling fast
- Clear growth pathways as the business expands
- A team that values initiative, creativity, accountability, and results.

This is a full-time permanent role based in Perth (with hybrid flexibility).

Candidates must be based in Australia.

Why Join Us?

This is a rare chance to join a fast-growing company before we hit our next major growth phase.

You won’t be a small cog - you’ll play a key role in shaping client experience, building relationships that matter, and influencing how the function evolves as we scale across regions.

If you're motivated by impact, responsibility, and being part of a genuinely exciting growth journey - this is your moment.

Apply NOW.

📌 Customer Success Manager (Perth)
🏢 Caydo
📍 Perth