Brief Description

ABOUT US

Auto &

- General (A&G;) is the fastest growing insurance business, providing general insurance solutions to all Australians since 2000.

Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside

Assistance. We provide insurance for leading brands including Budget Direct, Coles Insurance, ING,

Qantas and Virgin Money.

We work together as a team to ‘safeguard a brighter future’ for our customers, our people and the broader community. We foster a culture of high performance with high integrity (we call it the A&G; Way)

and expect every team member to bring 100% effort, energy and dedication to delivering our goals. In return, we invest in our team members with generous rewards, benefits, development opportunities and job security.

Visit autogeneral.com.au to find out more.

PURPOSE OF THE ROLE The Executive General Manager, Product &

- Underwriting, is accountable for designing, managing and optimising the Company's product portfolio in line with the Risk Appetite Statement and Product

Strategy. Additionally, the role is responsible for developing and delivering best-in-class risk selection capability, leveraging internal and external data sources and leading-edge technology solutions. This role acts as a driver of change in the business through the timely delivery of projects and continuous improvement, securing sustainable growth for the Company.

Leadership Accountabilities

As a leader at A&G;, you’re expected to role model our values, culture and ways of working. This involves driving high performance with high integrity, and finding solutions that mutually benefit our customers,

business, employees, and suppliers. As a leader, we expect you to demonstrate commercial discipline,

challenger ambition, effective risk management and a One Team mindset.

Our Executive General Managers are instrumental in shaping our culture and driving organisational success. The successful candidate will possess a deep understanding of prudential standards and insurance regulations and the ability to create a culture and team that considers and applies these in the context of our risk posture.

- Strategic &
- Commercial Acumen: Create an enterprise-wide operational setting that identifies

and capitalises on significant growth and wealth creation opportunities, ensuring long-term sustainable value.

- Manage Complexity: Continuously evolve and optimise an integrated operating rhythm across

People, Process, and Systems to deliver exceptional Customer, Employee, and Business Experiences amidst dynamic market conditions.

Executive General Manager Product &

- Underwriting Position Description | V2.0 | APR 2026

Position Description

- Execution Excellence: Drive a culture of disciplined execution and Results Orientated delivery

across multiple functions, accelerating strategic initiatives and eliminating rework through transparent, cascaded KPIs and agile methodologies.
- Develops People: Architect and embed new, future-focused capabilities across the

organisation,



fostering a pipeline of talent and leadership to ensure sustainable growth and competitive advantage.
- Engages our People: Inspire and align large, diverse teams by articulating a compelling vision,

clearly linking individual contributions to the company's overarching strategic success and fostering a sense of shared purpose.
- Drives Our Aspirational Culture: Champion and embed our distinctive High Performance with

High Integrity culture at an executive level, setting absolute expectations for Accountability, Transparency, and ethical leadership.

Risk Accountabilities Relevant To Your Line Of Defence

Line 1 Business The First Line of Defence is accountable for adhering to the A&G; Risk Management Framework and owns the risks, obligations, issues, and incidents within their area of responsibility, including their resolution.

The Key Elements Of The First Line Of Defence:

- Accountability: Responsible for ensuring that their activities align with the organisation's risk

management framework. First line "Accountable Executives" are accountable for the risks within their business.
- Ownership: Primary owners of risks, obligations, issues, and incidents that arise within their

operations.
- Resolution: Responsible for taking action to mitigate risks, address issues, and resolve incidents.

Position Accountabilities

- Strategically and operationally lead the Motor, Home &
- Lifestyle Product &
- Underwriting teams,

creating high performance with a high-integrity culture aligned with the A&G; Way. A core element of this accountability is attracting, developing and retaining talent.
- In consultation with relevant stakeholders, including the Chief Product Officer, develop and

execute against a Product &
- Underwriting Strategy that supports the Company's vision to be

Australia’s Best Insurer.
- Implementing mechanisms to monitor trends in product development, locally and

internationally, appropriately responding to opportunities to ensure that product settings are aligned with the product strategy, including how products are positioned.
- Implement mechanisms to monitor approaches to risk selection and identify and act on

opportunities to leverage data and technology to achieve a global best-practice underwriting model.
- Develop a superior understanding of underwriting performance, identifying and appropriately

addressing issues and opportunities. This includes careful monitoring and management of exposure to natural hazards. Executive General Manager Product &
- Underwriting Position Description | V2.0 | APR 2026

Position Description

- Ensure products and processes fully comply with relevant regulatory obligations, including the

Corporations Act, Product Design &
- Distribution Obligations, the Insurance Contracts Act,



and the General Insurance Code of Practice.

- Lead with authority across change management and project governance — cutting through

competing priorities, keeping portfolio performance on track, and acting swiftly on emerging risks. Ensure critical service provider relationships are managed to the highest standard, with all contractual and risk obligations met and partnerships built to last, in support of the Motor, Home &
- Lifestyle portfolios.

- Leverage current and emerging technology, including artificial intelligence, to deliver against

the position accountabilities and improve operational efficiency.
- In performing these accountabilities, keep internal and external customers at the heart of

decision making, from taking a customer-centric approach to product development, to designing processes that reduce friction for customers and frontline staff. Qualifications, Experience &

- Skills

- Must satisfy Auto &
- General’s fit and proper policy and be eligible to become an ASIC

Responsible Manager.
- 15+ years of experience in senior leadership positions, managing large-scale general insurance

products.
- Expert knowledge of insurance trends and global best practices in relation to product design,

underwriting and pricing, including the drivers and levers of sustainable profitable growth.
- Comprehensive knowledge of relevant regulatory regimes, prudential standards, insurance

legislation and compliance.
- A proven track record of success driving exceptional performance through accountability for

results and a high-performance culture.
- Possesses superior strategic and commercial acumen, with a demonstrated ability to think

strategically at an enterprise level
- Possess a deep understanding of complex business processes, operational challenges, and

drivers of operational effectiveness and efficiency.
- Highly innovative and able to proactively identify and implement transformative solutions to

meet business requirements today and in the future,
- Exceptional stakeholder management, collaboration, and excellent communication skills.
- Proven ability to build credibility and trust in order to engage and influence at executive and

board levels.
- Superior problem-solving ability, capable of dissecting complex, ambiguous challenges and

developing pragmatic, effective solutions.
- A track record of delivering change, including managing both delivery risk and delivered risk.
- Advanced IT literacy and the ability to quickly learn new enterprise systems, with expert skills in

Microsoft Excel and data visualisation tools.
- Demonstrated emotional intelligence and resilience to lead through significant change,

manage complex interpersonal dynamics, and maintain effectiveness under sustained pressure. Executive General Manager Product &
- Underwriting Position Description | V2.0 | APR 2026

Position Description

- A tertiary qualification in a relevant discipline, such as business administration, economics,

commerce, finance or law, is highly desirable.

Requirements

Secondary Hiring Leader - Sandra Bernadett Barrett

📌 Executive General Manager Product & Underwriting (00012648) (Brisbane)
🏢 Auto u0026 General Australia
📍 Brisbane