Maven Dental Booragoon is looking for a friendly and customer-focused Receptionist to join our team on a full-time basis.
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As the first point of contact for our patients, you'll play a vital role in creating a welcoming and positive experience from the moment they walk through the door. Working alongside a supportive team of dental professionals, you'll help keep the practice running smoothly while building genuine relationships with our patients and ensuring they receive exceptional service every step of the way.
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If you're organised, personable, and thrive in a busy environment, we'd love to hear from you.
Job Description /n
As the face of the practice, you'll play a key role in creating a positive patient experience while ensuring the smooth day-to-day running of our front desk. This is a fantastic opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in providing outstanding customer service.
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Key Responsibilities
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- Greeting patients and creating a warm, welcoming environment
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- Managing incoming phone calls and responding to patient enquiries
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- Scheduling and confirming appointments
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- Processing payments and managing patient accounts
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- Maintaining accurate patient records and data entry
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- Coordinating patient recalls and follow-up appointments
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- Supporting clinicians and the wider practice team with administrative tasks
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- Managing daily front desk operations and ensuring a seamless patient experience
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Qualifications /n
To be successful in this role, you will have:
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- Previous experience in reception, administration, customer service or a similar role
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- Previous experience working with D4W
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- Exceptional communication and interpersonal skills
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- A friendly, positive and professional attitude
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- Strong organisational skills and attention to detail
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- The ability to multitask and work efficiently in a busy environment
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- Confidence using computer systems and learning recent software
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- A genuine passion for helping people and delivering excellent customer service
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Additional Information /n
Why Join Maven Dental Booragoon?
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- Join a supportive and experienced team
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- Full-time, stable employment
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- Modern practice environment
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- Opportunities for ongoing training and development
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- Be part of Australia's largest dental support organisation
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- Work in a role where you can make a real difference to patients every day
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If you're looking for a rewarding role with a great team and a practice that genuinely values its people, we'd love to hear from you.
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Apply now and become part of the Maven Dental Booragoon team.
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Maven Dental is proudly part of the Abano Healthcare Group.