The Company

Our client is an established and successful organisation operating within the industrial/manufacturing sector. With a strong reputation in their market and a diverse customer base, they are seeking an experienced Senior Credit Control Officer to join their finance team on a permanent, full-time basis.

This is an excellent opportunity for someone who enjoys taking ownership of their ledger, building solid relationships with customers and internal stakeholders, and working in a role that combines traditional credit control with broader Accounts Receivable responsibilities.

The Role

Reporting directly to the Financial Controller, you will take ownership of the end-to-end Accounts Receivable and Credit Control function, with a key focus on cash collection, aged debt management, credit risk and maintaining accurate customer accounts.

Your responsibilities will include:

- Proactively managing outstanding customer accounts through phone, email, statements and payment reminders.
- Monitoring the aged debtor ledger and prioritising collection activity based on ageing, value and risk.
- Negotiating payment arrangements and escalating overdue or higher-risk accounts where required.
- Managing customer invoicing, credit notes and supporting documentation.
- Investigating and resolving billing queries, short payments and invoice disputes.
- Assessing new and existing customer credit applications and assisting with credit limit recommendations.
- Maintaining customer accounts, credit limits and payment terms within SAP.
- Allocating incoming payments and completing AR and ledger reconciliations.
- Working across customer procurement and payment portals and ensuring invoices meet relevant PO and compliance requirements.
- Preparing aged debtor, collections and cash flow reporting, including analysis & month end preparation.
- Partnering closely with Sales,



Service and Finance teams to resolve issues impacting payment and maintain positive customer relationships.
- Identifying opportunities to improve credit, collections and Accounts Receivable processes.

Your Profile
We are looking for someone who brings the right attitude, initiative and approach to problem solving, rather than simply ticking every box.

Most importantly, you will be someone who takes ownership. You are comfortable investigating an issue rather than simply processing around it, can think critically to identify the root cause of discrepancies, and will proactively look for solutions and improvements.

You will ideally bring:

- Experience managing a busy or high-volume receivables ledger.
- Strong collections and negotiation skills with the ability to maintain positive customer relationships.
- Strong reconciliation and problem-solving capabilities.
- Intermediate Excel skills, including experience working with large ledger extracts and reconciliations.
- Excellent written and verbal communication skills.
- Strong attention to detail and the ability to manage competing priorities.
- A proactive mindset with the confidence to use initiative and take ownership of outcomes.
- SAP experience desirable

Apply Today
Please send your resume by clicking on the apply button.
Reference Number: 06830-(phone hidden) - AB

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📌 Senior Credit Controller - Permanent (Dandenong)
🏢 Robert Half
📍 Dandenong