M Group are a well established business hub who provide an extended range of specialized services to our clients including accounting, bookkeeping, financial planning, legal, lending and marketing services.
We understand the importance of offering reliable, superior service to all our clients. We offer a diverse, inclusive and flexible working environment where you are nurtured and mentored alongside our senior team members to help you achieve your best while maintaining mutual respect and support for all.
Our FS360 program assists our clients on their journey to financial security and lives at the centre of everything we do. Our team is over 270 strong, so the opportunity to learn from the many team members in our multiple business divisions is beneficial to your career.
About the Role
To provide front-desk reception and telephone service to external visitors and internal staff in a friendly and courteous manner.
Key Responsibilities
- Greet all visitors and book appointments as required,
- Diary management and management of meeting rooms,
- Answer the phone, transfer calls in a professional and timely manner,
- Ensure messages are passed to the appropriate staff member on a timely basis,
- Assist with daily mail,
- Receive and dispatch deliveries,
- Perform ad-hoc administration duties as required,
Maintain reception & meeting rooms to ensure they are always clean and tidy.
About You
To be successful in this role, you will have:
- Excellent written and verbal communication skills,
- Polite and friendly telephone manner,
- Well presented at all times,
- Reliability and punctuality,
- Attention to detail.
What We Offer
- 5th week of annual leave.
- Volunteer Leave Day.
- A member of the ‘Great Place to Work’ initiative.
- A supportive and collaborative team setting.
- Ongoing training and development opportunities.
- The benefits of working locally while being part of a larger professional organisation.
- Variety in your day-to-day work and genuine responsibility within the office.
- A stable and respected regional employer with opportunities for growth.
- Opportunities for career progression.
How to Apply
To apply, please submit your resume.
We welcome applications from candidates with a strong customer service or administrative background who are looking to build a long-term career within a professional services environment.
Applicants can email their applications to: Jayden Burns at ************@mgroup.partners