- $550-$600/day + GST | 3 months with highly extension
- Work across Sydney or Melbourne in a hybrid environment
- PSS industry - Salesforce solutions across Core Clouds

Role

As a Senior Salesforce Consultant, you will act as a trusted advisor to clients, combining strong Salesforce expertise with business process and consulting capabilities. You will work hands-on across Salesforce Sales, Service and Experience Cloud, helping clients translate business requirements into scalable solutions and leading key components of implementation and delivery.

You will:

- Develop solution proposals, implementation estimates and project strategies.
- Lead client discovery workshops and business process analysis sessions.
- Translate business requirements into Salesforce solutions and customer outcomes.
- Facilitate fit-gap analysis and determine appropriate configuration versus customisation approaches.
- Own Functional Solution Design documentation and assigned delivery outcomes.
- Provide Salesforce configuration, solution design and architecture across Sales, Service and Experience Cloud.
- Work with integrated systems and select appropriate technical solutions.
- Lead and support implementations from requirements gathering through development and delivery.
- Coordinate data migration activities and support deployment, PVT and smoke testing.
- Support quality assurance, testing and business UAT.
- Provide ongoing enhancements and support within Managed Services environments.
- Conduct gap analysis and identify opportunities to improve business processes.
- Mentor and provide guidance to other team members.
- Collaborate with delivery leads and project managers on project strategy, planning and estimation.




- Apply design thinking to deliver solutions focused on customer and user experience.
- Contribute to practice development through reusable assets, solution accelerators, enablement and thought leadership.

You will have

- Proven Salesforce CRM experience, ideally across Sales Cloud, Service Cloud and Experience Cloud.
- Extensive experience analysing, designing and delivering medium-to-large, complex CRM or enterprise application solutions.
- Strong Salesforce consulting and implementation experience.
- Ability to translate business requirements into practical Salesforce solutions.
- Experience leading Salesforce projects or major workstreams, preferably within a consulting setting.
- Strong client-facing and executive presentation skills.
- Excellent written and verbal communication skills with the ability to adapt to different audiences.
- Strong experience facilitating workshops and communicating complex technical concepts to business stakeholders.
- Demonstrated ability to build and foster collaborative team environments.
- Experience with Agile or hybrid delivery methodologies.
- Strong understanding of Salesforce configuration, solution design and implementation best practices.
- A hands-on, adaptable approach with the ability to manage multiple projects and delivery timelines.

Organisation:
Join a leading Salesforce consultancy delivering enterprise solutions for a major organisation within the entertainment and gaming industry. You will be part of a high-performing delivery team supporting the ongoing development of a complex Salesforce ecosystem, working alongside architects, consultants, and developers on large-scale digital transformation initiatives.

📌 Salesforce Functional Consultant - PSS (Sydney)
🏢 Talenza
📍 Sydney