- Part-time ongoing opportunity (0.4 FTE / 2 days per week) based at Zoos Victoria's Corporate Office in Parkville, with flexibility to work across all zoo properties

- Make a meaningful difference by supporting injured employees to achieve safe and successful return to work outcomes

- Join a passionate conservation organisation where people, wellbeing and workplace safety are highly valued

- Band 5 - $53.7747 per hour

Zoos Victoria operates four landmark zoos, Healesville Sanctuary, Kyabram Fauna Park, Melbourne Zoo and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.

The Role

The Return to Work (RTW) Specialist plays a critical role in supporting injured employees to safely and sustainably return to work following injury or illness. Working closely with leaders, staff, treating practitioners, Workers Compensation Insurer and the Health and Safety team, this role leads injury management and return to work processes across Zoos Victoria. The position provides expert advice, coordinates workers' compensation claims, develops suitable duties programs and supports managers to meet their legislative obligations while delivering positive outcomes for staff and the organisation.

Key Responsibilities

- Coordinate and manage workplace and non-work-related injury management and return to work programs across Zoos Victoria.

- Manage WorkCover claims and maintain effective relationships with our Workers Compensation Insurer, rehabilitation providers, treating practitioners and injured staff.

- Coach and support leaders in return to work planning, injury management obligations and suitable duties arrangements.

- Monitor return to work performance,



maintain injury management records and report on key return to work and claims management metrics.

- Contribute to continuous improvement of injury management systems, policies, procedures and resources.

What We Offer

- Opportunity to make a genuine difference to employee wellbeing, recovery and workplace participation.

- A supportive and collaborative People Experience and Health & Safety team environment.

- Exposure to complex and diverse injury management, rehabilitation and return to work cases across diverse operational settings.

- The chance to contribute to a world-leading conservation organisation committed to valuing its people and protecting wildlife.

About You

You are an experienced Return to Work / Injury Management professional who is passionate about supporting people through recovery and return to work. You have strong knowledge of Victorian workers' compensation and injury management legislation and can confidently build relationships with staff, managers, medical practitioners and insurers. You are highly organised, solutions-focused and able to manage competing priorities while delivering positive outcomes for all stakeholders.

Contact Details

If you have any questions about this role, please contact Stuart Cross, Head of Health & Safety, ••••@zoo.org.au

Applications close Monday 19th October 2026 at 5pm.

At Zoos Victoria we value diversity, celebrate difference and work to be inclusive in everything we do. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds, people with disability and people from the LGBTIQA+ community. In addition, Zoos Victoria will provide reasonable adjustments for individuals with disability, illness or injury. If you require adjustments at any stage of the recruitment process, please advise via ••••@zoo.org.au or visit https://www.zoo.org.au/about-us/careers/inclusion-and-diversity/ for more information.

📌 Return to Work Specialist - Zoos Victoria (Parkville)
🏢 Zoos Victoria
📍 Parkville