We're on the hunt for Wait Staff with a passion for exceptional customer service! As a service attendant, you’ll be the face of our store and the first point of contact with our customers. Your main goal is to deliver a top-tier experience, ensuring our guests leave with a smile. We are looking to fill shifts between 5.45am to 12am (midnight).
Key Responsibilities:
Greet and seat customers with a warm welcome
Introduce our menus and walk through dish and drink options
Recommend our specialties to enhance their dining experience
Take and accurately process orders
Deliver orders promptly and ensure satisfaction
Follow food, hygiene, and safety standards to ensure quality service
Inspect dishes for quality and presentation, ensuring they meet our high standards
Address customer requests and resolve any issues or complaints
Provide checks and process payments efficiently
Work closely with other team members to ensure smooth operations
Keep the floor clean and organised, clearing tables as needed
About You:
Solid customer service skills with a friendly, approachable demeanour
You’re a natural multi-tasker who greets everyone with a positive attitude
Excellent problem-solving and critical thinking abilities
A true team player who thrives in a collaborative workplace
Skilled in time management and able to stay calm under pressure
Exceptional communication skills, both with customers and team members
Ability to work quickly, with urgency, and maintain a high level of service
If you're passionate about providing amazing experiences and love working in a fast-paced setting, we'd love to have you on our team!
Pay: $16.53 – $33.05 per hour
Benefits:
Employee discount
Ability to commute/relocate:
Underwood QLD 4119: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Do you describe yourself as someone who enjoys speaking to other people? And how would you describe your level of customer service?
Language:
English (Required)
Location:
Underwood QLD 4119 (Preferred)
Work Location: In person
📌 Waiter/ Waitress Underwood
🏢 Mi Casa Cafe
📍 Underwood
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