About the role

We’re looking for an experienced medical receptionist or clinic coordinator who is ready to step into practice management for our allied health clinic in Riverton.

This is a hands-on operations role. You’ll keep the clinic running smoothly day to day: bookings, patient experience, front desk, and the systems that sit behind them. If you’ve already run a busy medical or allied health reception and want more ownership, this is that role.

What you’ll do
Manage day-to-day clinic operations so practitioners can focus on care
Own the booking diary: recent patients, follow-ups, recalls, and waitlist
Lead front-desk customer service so patients feel welcomed, informed, and looked after
Handle enquiries by phone, email, and online, and convert them into booked appointments
Coordinate practitioner schedules, room use, and daily flow
Support billing, payments, and basic accounts processes
Keep patient records and clinic systems accurate and up to date
Reduce no-shows with confirmations, reminders, and transparent follow-up
Flag issues early and help improve how the clinic runs

What we’re looking for




Experience as a medical receptionist, practice coordinator, or similar in a medical or allied health setting
Confident with patient bookings, phone manner, and face-to-face customer service
Comfortable with clinic software (Cliniko, and CRM, training provided on our system)
Organised, calm under pressure, and able to prioritise a busy day
Right to work in Australia

Valuable to have
Experience in chiropractic, physiotherapy, or multidisciplinary allied health
Exposure to NDIS admin or private health claiming
Supervising or training reception staff
A current driver’s licence (Riverton-based; not essential)

What we offer
A real step from reception into practice management, with profit-share of clinic
Part-time to full time hours, agreed around the clinic’s needs and your availability
A supportive allied health team in Riverton
Training on our systems and processes
Competitive pay based on experience (discussed at interview)

Pay: From $65,000.00 per year

Work Location: In person

📌 Clinic Coordinator Riverton
🏢 BetterHealth Group
📍 Riverton