About the role

As a Sales Plumber, you'll visit customers in their homes, understand their plumbing needs, diagnose the problem and present professional solutions. You won't be expected to simply "sell". Your role is to use your plumbing knowledge and experience to educate customers, provide genuine solutions and help them make informed decisions. You'll be supported by an experienced management team, established processes, technology and a strong brand that customers already know and trust.

Key responsibilities
Attend residential customer appointments and assess plumbing requirements
Diagnose plumbing issues and identify appropriate solutions
Build strong relationships with customers through qualified communication
Clearly explain options, recommendations and pricing
Prepare and present professional quotes
Identify opportunities to improve, repair or upgrade plumbing systems
Follow our proven sales process from introduction through to closing
Maintain accurate job notes and customer information
Work closely with our plumbing and installation teams to ensure a smooth customer experience
Consistently achieve agreed sales, conversion and customer-service targets

About you
A current plumbing registration
Strong plumbing knowledge and practical experience




Excellent communication and customer-service skills
A professional presentation and positive attitude
The ability to build trust quickly with customers
Confidence discussing solutions and pricing
A robust work ethic and desire to achieve
Excellent attention to detail
The ability to work independently while being part of a high-performing team
A genuine interest in developing their sales and communication skills

About us

O'Shea is a proudly Australian, family-owned business with almost 50 years of history. We've grown from a small plumbing business into a multi-trade organisation across plumbing, electrical, roofing, renovations and drainage, with a team of more than 90 people. We're serious about developing our people and providing a workplace where good people can build long-term careers.

Benefits
Competitive salary package with uncapped earning potential
Performance-based incentives
Company vehicle
Phone and technology
Ongoing sales and technical training
Structured onboarding and support
Career progression opportunities
A skilled and supportive team environment
The opportunity to work with a recognised and trusted Melbourne brand

📌 Plumber Hawthorn East
🏢 O'Shea Trades
📍 Hawthorn East