We are looking for experience restaurant manager for our new venue ORO by sogno italiano Broadbeach.

ROLE

The Restaurant Manager oversees the daily operations of the restaurant to ensure high-quality service, efficient operations, and a positive guest experience. This role involves managing staff, maintaining food quality and customer service.

Key Responsibilities
Operations Management
Supervise daily restaurant operations, ensuring efficiency and smooth workflow.
Maintain high standards of customer service.
Ensure compliance with health, safety, and sanitation regulations.
Staff Management
Recruit, train, supervise, and schedule staff members.
Provide ongoing coaching and performance feedback.
Handle staff concerns, resolve conflicts, and maintain a positive work workplace.
Ensure adequate staffing during peak hours.
Customer Service
Greet and interact with guests to ensure satisfaction.
Handle customer complaints and resolve issues promptly and professionally.
Monitor dining area to maintain service standards.
Financial Management
Oversee cash handling, daily sales reports.
Monitor labor costs, and operational expenses.
Implement cost-control strategies to increase profitability.
Marketing & Sales
Assist with promotional activities, social media, and local marketing.




Implement strategies to increase customer traffic and sales.
Administrative Duties
Maintain employee records, schedules, and compliance documentation.
Prepare regular performance and financial reports for management.
Ensure all licenses and permits are current.
Experience
2–5 years of restaurant or hospitality management experience.
Proven experience in staff supervision and customer service.
should have knowledge of italian food and wine.

Skills
Strong leadership and team-building skills.
Excellent communication and customer service abilities.
Strong problem-solving and decision-making skills.
Ability to work under pressure and manage busy operations.
Understanding of food safety, hygiene, and restaurant regulations.

Working Conditions
Requires evenings, weekends, and holiday availability.
Fast-paced environment with long periods of standing.

Compensation
Market-competitive salary based on experience.
Possible bonuses tied to performance.
Advantages may include meals, vacation, and more depending on company policy.

Job Types: Full-time, Part-time

Pay: $85,000.00 – $90,000.00 per year

Expected hours: No more than 38 per week

Benefits:
Salary packaging

Work Location: In person

📌 Restaurant Manager Gold Coast
🏢 sogno
📍 Gold Coast