This is a customer-facing administration role with a robust focus on showroom sales, supply-only orders, stock administration and general office support. You will be one of the key points of contact for customers visiting, calling or emailing the business and will help ensure the day-to-day showroom and administrative operations run smoothly.
Key responsibilities
Assist walk-in customers and respond to enquiries
Provide product information, recommendations and approved pricing
Assist customers with product selection and basic quantity calculations
Prepare and process orders, invoices, collections and deliveries
Coordinate order preparation and customer collections with warehouse staff
Maintain and update stock and inventory records
Monitor stock availability and assist with regular stocktakes
Maintain showroom displays, samples, brochures and product information
Monitor the general company inbox and incoming calls and direct enquiries to the appropriate department
Maintain accurate customer, order and administrative records
About you
Has previous experience in administration, retail, customer service or sales support
Is confident communicating with customers face-to-face, over the phone and by email
Has solid attention to detail and good organisational skills
Is comfortable with basic measurements, quantity and pricing calculations
Is confident using Microsoft Outlook, Word and Excel
Is comfortable learning CRM, invoicing and internal business systems
Can manage multiple tasks and enquiries in a busy environment
Is reliable, proactive and able to work independently
Has qualified written and verbal English
About us
Jay's Synthetic Grass is a business specialising in synthetic grass and related products.
📌 General Administrator Malaga
🏢 Jay's Synthetic Grass
📍 Malaga
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