Sage Gynaecology is a new private specialist gynaecology practice led by Dr Kathryn Green and Dr Matt McKnoulty. The doctors currently consult from sessional suites in Caboolture and Redcliffe, and will soon open permanent rooms at North Lakes. It's an exciting time to join as this new chapter begins. We're looking for a warm, organised Medical Receptionist to join us from the start and help shape how the practice runs.
About the role
You will be the first point of contact for our patients, often at a sensitive time in their lives. Your role is to make every patient feel welcome, informed and looked after, and to keep the front desk running smoothly. Until our North Lakes rooms open, you will work across our sessional suites, with some administrative duties, including phone and email enquiries, completed from home.
Hours: Approximately 38 hours across four days
Start: ASAP
What you'll do
Welcome patients and manage in-person enquiries at the sessional suites
Manage phone and email enquiries, both remotely and in office
Book and manage appointments, referrals and recalls
Process billing, receipting,
and Medicare and health fund claims
Provide billing quotes and informed financial consent
Coordinate theatre and procedure bookings
Support the doctors with day-to-day admin
About you
Experience as a medical receptionist, ideally in a specialist practice
Confident with practice software (Xestro experience a bonus)
Experience with IVF or fertility billing highly regarded
A calm, kind and professional manner, with discretion and respect for patient privacy
Organised, accurate and able to juggle a busy front desk
Keen to be part of a recent practice and help set things up the right way
Driver's licence and own car, to travel between sessional suites
Why join us
Be part of a recent practice from day one
A supportive, close-knit team
Support in our systems and processes
Some work-from-home flexibility
Laptop and mobile provided
Free parking at the sessional suites
How to apply
Please apply with your resume and a short cover letter telling us why you would love this role.
📌 Medical Receptionist North Lakes
🏢 Thrive Practice Partners
📍 North Lakes
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