Due to the substantial growth in the business and industry as a whole, we are currently seeking to employ an IT System Analyst to analyse and evaluate ICT processes and systems and provide recommendations for improvement.

Key duties include but not limited to:
Business Requirements & Analysis: Collaborate with our teams and the

primary IT vendor (Meta 61) to evaluate business structures, conduct requirements workshops, draft functional specifications and align workflows between customer platforms and backend CRM/IT systems
User Account Management: Maintain IT security and manage account

lifestyles for Powerlink staff, external venders and outsourced partners
Incident and Request Management: Handle Level 1&2 work by logging,

prioritising, investigating, resolving or escalating customer support requests
Customer Communication: Liaise with internal and external customers to

configure, test, and troubleshoot the desktop operating setting,



ensuring service continuity
Service Desk Collaboration: Work with other Business IT units to support IT

Projects and Tasks, ensuring productive and cost-effective delivery
Guidance and Training: Provide guidance and training to customer to

empower effective use of Business IT equipment and systems

Skills and Qualification required
AQF bachelor’s degree in computing/IT or equivalent
Minimum of 5 years of relevant experience
Attention to detail
Work independently and a team player
Positive attitude

This is a fulltime position with a salary range from $ 90,000-$ 100,000 p.a+ Super and prospects to grow in your career. Please note that only successful candidates will be contacted for the next stage of
the recruitment process.

📌 Information Technology System Analyst Sydney
🏢 Greenultimate
📍 Sydney