You'll be the go-to coordinator who gets imported cargo through ABF and DAFF holds and out to our depots. You'll work closely with our internal Customs Brokers, government departments, shippers and receivers, so no two days look the same. Reporting to the National Imports Manager, you'll also support the Team Lead and National Operations Manager on special projects.
Key responsibilities
Coordinate customs clearance on ABF and DAFF holds, including additional information requests and examinations
Work with our internal Customs Brokers on Formal Import Declarations
Coordinate the release of cargo nationally to all depots
Manage DAFF exams and inspections via portal and email, with records kept to an audit-ready standard
Handle ABF Time Up Cargo and end-of-month tasks
Prepare internal weekly billing
Provide outstanding customer service to internal teams, shippers and receivers by phone, email and department forms
About you
Knowledge of section 77G depot licence requirements
Working knowledge of the Interactive Customs System (ICS) and the DAFF Portal
Solid Outlook and Excel skills
Exceptional attention to detail and the confidence to chase things down and see them through
Clear, qualified communication with people at every level
Previous experience in importing eCommerce is preferred
Knowledge of SAC air cargo reporting is desirable
Right to work in Australia
About us
AMS eGroup is a logistics, 3PL and eCommerce fulfilment business with customs-licensed depots in Sydney, Melbourne and Perth. We're growing our National Imports team and looking for a detail-driven administrator to join us on a permanent basis.