Job no:
Work type: Full Time
Location: Ballina
Categories: Retail Administration

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

Harvey Norman Ballina is seeking a passionate, customer service focused Operations Assistant to join them in delivering Great Service, Always! to their customers.

To be successful you must:
Be highly motivated and results driven person with outstanding customer service and communication skills
Enjoy working in a team environment

What we require:
Excellent communication skills in both verbal and written
Must be motivated and have a great eye for detail
Have experience in resolving customer complaints and making quick decisions to ensure customer satisfaction and timely service
Have basic knowledge in Microsoft Word and Excel
Enthusiasm and willingness to learn with a “can do” attitude
Flexibility across retail trading hours including weekends,



public holidays and late night trades

In this role you will:
Actively manage Harvey Norman customer repairs and servicing, providing customer updates in a timely manner
Assist with the department's admin duties including processing credit and debit invoices, claims and reconciliations.
Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
Dispatch online orders and stock transfers
Assist in stock control

What we offer:
Harvey Norman is a robust advocate of career progression with a wide support network for career development
An environment where good performance is recognised and rewarded
A versatile and positive work workplace

Advertised: 29 Sep 2026 AUS Eastern Standard Time
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📌 Operations Assistant Ballina Shire Council
🏢 Harvey Norman Global Pty
📍 Ballina Shire