At Truckline, we're passionate about keeping Australia's transport industry moving.

As Australia's largest independent supplier of aftermarket and OE truck and trailer parts, Truckline supports all makes and models of North American, European and Japanese trucks through our national branch network.

Part of the Bapcor Commercial Vehicle Group, we combine industry expertise, a market-leading product range and exceptional customer service to support transport operators, workshops and fleet customers across Australia.

We're currently seeking an experienced Parts Interpreter to join our team in Mackay, QLD.

If you enjoy helping customers, solving problems and working in a fast-paced workplace, we'd love to hear from you.

Job Description

As a Parts Interpreter, you'll be the first point of contact for customers, providing expert advice and identifying the right parts solutions to keep vehicles on the road.

Key Responsibilities
Interpret and identify customer parts requirements
Provide outstanding service to trade, workshop and fleet customers
Process customer orders accurately and efficiently
Prepare quotations and follow up sales opportunities
Build and maintain solid customer relationships
Liaise with suppliers, warehouse and branch teams
Assist with stock enquiries and inventory availability




Contribute to branch sales and customer service targets
Ensure a positive customer experience with every interaction

Qualifications

To be successful, you will have:
Previous Parts Interpreting experience
Automotive, truck, commercial vehicle or related industry knowledge
Strong customer service and sales skills
Excellent communication and relationship-building abilities
Strong attention to detail
Sound computer and administration skills
Ability to multitask and prioritise effectively
Current driver's licence
Mechanical aptitude or passion for vehicles

Additional Information

Why Join Truckline?
Permanent full-time opportunity
Market-competitive salary package
Branch incentive program
Career progression opportunities
Ongoing training and development
Supportive team environment
Staff discounts across the Bapcor Group
Join an industry-leading organisation

About Bapcor
Bapcor is the Asia-Pacific region's leading provider of vehicle parts, accessories, equipment and services.
We Give a Damn
We Are In It Together
We Get It Done
We Do The Right Thing

Ready to join a team that keeps Australia moving?
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📌 Parts Interpreter Mackay Regional (Australia)
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📍 Australia