Job Description
ServiceNow is seeking a Problem Manager to own root cause investigations, collaborate with Development, Infrastructure, and Customer Support, and drive remediation for critical issues.
You will help prioritise and execute problems, and implement data-driven quality improvements across the organization.
The role requires strong analytical skills, ITIL familiarity, and hands-on scripting with JavaScript or Python in a fast-paced setting.
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📌 Remote Senior Problem Manager - Rca & Cross-Team Lead (Sydney)
🏢 Servicenow
📍 Sydney
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